Originally Posted by TheMusikShoppe
Hey guys! I just heard something very strange when I spoke with Cal at Forest River today. He told me that the problem was that they programmed their labeling machine wrong, so it sent out the mislabels. If that were true, would the brochures show the same GVWR as the labels? Just wondering......And yes, they will be replacing our pin box.
mis labled , mis quoted , I say mis guided .
FR's fallback is always we mis printed the labels or mis printed the brochures . got the same response when it was stated as a 20,000 btu furnace as opposed to the actual 19,000 that came with the unit . this type of excuse needs to stop as it would never hold up in a court of law along with the we can change the specs when ever we want BS . yes they can change the specs when they want but not show one set of specs and then after a sale show another