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Old 07-06-2014, 09:47 PM   #1
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Losing patience with Forest River

So, it has now been 16 weeks since I ordered our XLR Hyper Lite from my dealer. 16 weeks since I was told it would be "6-8 weeks to come in," and then told "the end of May," and then told "the end of June," and then told "2 more weeks, tops." Is this normal for ordering a new camper? I've never ordered anything from the factory before, and after this experience, I probably never will again. Several things about this are frustrating. First off, I emptied out my current camper of all the gear in anticipation of getting the new one when I was told--so I'm not going to re-load all the gear in the old one now, that was a lot of work. Next, the dealer really isn't at fault here--he ordered it (along with 2 other XLR units,) and he's just as anxious to get them in as I am. So no one on this side of Indiana really has any sway in the game--we just have to sit here and wait until FR decides to get it's poop in a group and ship my unit out. I can't cancel the order--it does no one any good--but at this point, the season is more than half over and I'm going to be getting a 2014 camper that's going to practically be a leftover by the time I pull it into my driveway. I've about had the [moderator edit] of the whole experience.

If it wasn't for my Harley keeping me busy (and sane,) I might be up on a bell tower by now...
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Old 07-06-2014, 10:21 PM   #2
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Sorry to hear about your troubles. I bought mine in Ohio and asked for a factory tour , so I was at the xlr plant two weeks ago, they had a full plant going and all work stations were full. They also had a full lot and a lot of units being picked up. Problem seemed like there was more units than drivers. Hope you get it soon......


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Old 07-06-2014, 10:46 PM   #3
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I think there is a driver shortage. I saw ads in 2 different RV publicatins looking for drivers.
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Old 07-06-2014, 10:51 PM   #4
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They are definitely having issues with drivers... Not enough of them...
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Old 07-07-2014, 07:48 AM   #5
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As long as customers put up with the wait they will continue to pay drivers a piddling amount.


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Old 07-07-2014, 08:18 AM   #6
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I heard the drivers were looking for better pay for there runs. That was part of the reason for driver shortages.
Could you ask, if it was done, to go and pick it up and bring it back to the dealer for PDI? When I bought my new truck in March I went to another dealer 150 miles away to bring it back to my dealer.
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Old 07-07-2014, 08:25 AM   #7
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More than likely, you'll end up with a 2015. We've had that happen. Ordered a 2010 once, showed up as a 2011 model with some nice upgrades. Delays aren't always that bad. All depends on when it comes off the line. 7-8 weeks USED to be the norm. Not so now with the demand for new units, and shortage of drivers as mentioned. Just me, but if we were in the market for another one now, I'd be very hesitant in a purchase due to the sheer speed they're building them. No doubt, please expect problems with yours. You won't be alone. Expect the worst, hope for he best, and be pleasantly surprised if it shows up with minimal issues. RVs had issues before the recession, now they're pushing them down the assembly lines at record paces. I hate seeing some people getting into the lifestyle, not having been forewarned about possible issues, then the rant starts. I hope you've researched for a while. I couldn't be a salesman. You have to lie too much.

I wish you luck on your new one. Best ordering time? Not right before peak season. Always order post season when it slows down, yet before the hard winter sets in and the salt hits the road. We've been successful with this having had our special orders delivered around October / November time frame. Then you have the winter to sort issues out, if you're a seasonal camper.


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Old 07-07-2014, 08:27 AM   #8
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Quote:
Originally Posted by elind View Post
Could you ask, if it was done, to go and pick it up and bring it back to the dealer for PDI? When I bought my new truck in March I went to another dealer 150 miles away to bring it back to my dealer.
I offered that about a month ago, and the dealer wasn't into it, but I think its time to insist on it--either they send a truck out to get it, or they let me go get it and bring it back to the dealership for PDI.
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2015 XLR Hyperlite 30HFS5 (mods being performed regularly)
2009 Salem LA 292fkds (gone)
Nights- ('12)23 ('13)23 ('14)15 ('15)31 ('16)27 ('17) 20
2016 Ford Fusion Titanium (gulping gas again, camping support vehicle)
2014 Harley Davidson FLHX (XLR cargo)
2011 Ram 2500 CC 4X4 CTD, B&W Companion (toy hauler hauler)
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Old 07-07-2014, 08:36 AM   #9
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Losing patience with Forest River

Gray area. Some manf will, most won't. Dealer technically owns it till you sign papers. I threw that same question out there several years ago. I can't remember all the details, but I changed my mind for some reason. One of those "well, you can, but ........."

They can find out the status. They know when it comes off the line. Unless of course, dealer is being told by the manf what you stated. Unlikely.


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Old 07-07-2014, 08:59 AM   #10
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I know the wait is frustrating. But I agree with BigJohnD, at this time of year you'll probably be getting a 2015. We factory ordered our Sabre in Feb 2012 and we got a 2013 delivered to our dealer 7 weeks later. From what I've read this has been the worst year for delivery shortages. In the meantime enjoy your Harley!
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