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06-29-2014, 08:56 AM
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#1
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Senior Member
Join Date: May 2014
Posts: 157
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Walk through or pdi
Is it normal for a dealer to charge for the walk through with you? To me it sounds crazy and it should be a given with the purchase of a trailer. They also said that this 800 dollar fee was for proprane fill. I laughed at the guy and said your crazy, I'm not paying that. He also said they need to inspect my truck before the trailer can leave their lot. At that poi t I just got up and started out the door. Salesman asked where I was going and I told him I'm done dealing with this place. He tried telling me all dealers do this. Was I over reacting or is this a gimic. I'm picky about my truck and I my I work on it. I don't like others touching my stuff
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06-29-2014, 09:03 AM
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#2
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Senior Member
Join Date: Dec 2012
Location: Franklin County, MO
Posts: 2,652
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Quote:
Originally Posted by clutchd
Is it normal for a dealer to charge for the walk through with you? To me it sounds crazy and it should be a given with the purchase of a trailer. They also said that this 800 dollar fee was for proprane fill. I laughed at the guy and said your crazy, I'm not paying that. He also said they need to inspect my truck before the trailer can leave their lot. At that poi t I just got up and started out the door. Salesman asked where I was going and I told him I'm done dealing with this place. He tried telling me all dealers do this. Was I over reacting or is this a gimic. I'm picky about my truck and I my I work on it. I don't like others touching my stuff
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I've never heard of a dealer charging for the PDI / walkthrough. That's just part of the buying / delivery process. If that's the way they are when selling you a trailer, how will they be when it is time to do warranty work on it?
I think I'd have to look elsewhere.
__________________
Mike and Yvonne
and Sophie, the little white dog
2017 Columbus 320RSC
2021 Chevy Silverado 3500HD DRW 4X4 Duramax
“It's not how old you are, it's how you are old.” ― Jules Renard
"It's not the years...it's the mileage." - Indiana Jones
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06-29-2014, 09:05 AM
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#3
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Senior Member
Join Date: Oct 2013
Location: Texas
Posts: 172
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For 800 dollars they could kiss my rear.
What dealer was this?
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__________________
2017 Flagstaff FLT21DS
2011 Tundra Platinum, 5.7l, 2WD, Firestone bags...
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06-29-2014, 09:06 AM
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#4
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Senior Member
Join Date: Jul 2011
Location: North East Ohio
Posts: 182
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Hi clutchd. I live in Painesville right next door. Your instincts are right on regarding that place. I bought my TT at Ruff's in Euclid. They spent hours on my pdi, installed everything on my TV gave me everything I needed to camp all at no charge. Great place. You should give them a try. BTW . .. who was that dealer?
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06-29-2014, 09:07 AM
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#5
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Senior Member
Join Date: May 2014
Posts: 157
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Dealer was in Ohio on route 8.
It was kamper city
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06-29-2014, 09:08 AM
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#6
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Senior Member
Join Date: May 2011
Location: south Kansas City area
Posts: 1,298
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Ridiculous! Time to move on.
__________________
Randy and Patty
2015 Sabre 33 CKTS-6 Platinum Edition
Reese 16K Slider hitch
2015 GMC Sierra 3500HD diesel dually
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06-29-2014, 09:09 AM
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#7
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Senior Member
Join Date: Jul 2010
Location: Waynesville
Posts: 14,428
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Quote:
Originally Posted by Orion
For 800 dollars they could kiss my rear.
What dealer was this?
Sent from my iPad using Forest River Forums
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X-2! Youroo!!
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06-29-2014, 09:10 AM
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#8
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Senior Member
Join Date: Jul 2011
Location: North East Ohio
Posts: 182
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I have been to Kamper City. You did the right thing in walking away.
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06-29-2014, 09:12 AM
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#9
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Senior Member
Join Date: May 2014
Posts: 157
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Quote:
Originally Posted by pvillebly
Hi clutchd. I live in Painesville right next door. Your instincts are right on regarding that place. I bought my TT at Ruff's in Euclid. They spent hours on my pdi, installed everything on my TV gave me everything I needed to camp all at no charge. Great place. You should give them a try. BTW . .. who was that dealer?
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I currently work with a guy who used to work at riffs when they were on route 6 years ago. He said good things about them. I would buy from them but they do not deal in toy haulers. I am currently looking, well actually ordered (with a refundable deposit) a Cherokee grey wolf 21rr from all American coach in sylvania, Ohio. Guys seem great but I haven't been there yet. They had the best price and I Looked at the same trailer at other dealers so I knew exactly what wanted. Should hopefully be here in a few weeks so I can inspect it and we will see how they act and treat me.
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06-29-2014, 09:14 AM
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#10
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Senior Member
Join Date: Mar 2012
Location: Williston ND
Posts: 353
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I got free propane when I bought my TT.
__________________
Dennis and Julie
2018 Wildcat 28SGX
2013 Chevy Silverado 2500HD
2012 Chevy Silverado 2500HD
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06-29-2014, 09:19 AM
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#11
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Senior Member
Join Date: May 2014
Posts: 157
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What should I expect with my purchase? I figured full propane tanks and battery. Water and sewer hoses. A included walk through with everything hooked up to verify proper operating of all components. Anything else. This is my first trailer as in a tv. I'm a heavy equipment/ fire apparatus technician so I'm very familiar with the mechanic of a trailer and how they should work from the electrical to propane. I figure it should be like a car dealer. Salesman get you familiar with your purchase and shows you how everything works
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06-29-2014, 09:35 AM
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#12
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Senior Member
Join Date: Sep 2013
Location: Idaho
Posts: 9,839
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Inspect your truck?
Do they have the certification from the state?
I agree you did the right thing by walking.
__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
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06-29-2014, 09:41 AM
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#13
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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Quote:
Originally Posted by youroo
X-2! Youroo!!
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They could do more than just kiss my rear!
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06-29-2014, 09:50 AM
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#14
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Senior Member
Join Date: Nov 2013
Posts: 849
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Quote:
Originally Posted by Dennis and Julie
I got free propane when I bought my TT.
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Don't worry you paid for it somewhere in the deal. No such thing as a free lunch with these dealers. They lumped it in and called it free to make you feel good!
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06-29-2014, 10:12 AM
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#15
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Senior Member
Join Date: Sep 2013
Location: Idaho
Posts: 9,839
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Quote:
Originally Posted by Todouble
Don't worry you paid for it somewhere in the deal. No such thing as a free lunch with these dealers. They lumped it in and called it free to make you feel good!
Sent from my iPhone using Forest River Forums
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QFT!
__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
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06-29-2014, 02:04 PM
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#16
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Senior Member
Join Date: May 2014
Posts: 188
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I just bought a xlr and it was internet advertised price but the dealer prep was $950 which included the walk through. I declined the dealer prep thus the walk through was only 20 minutes. Whole purchase the upper management was indifferent. Not the warm fuzziness . I really had to take emotion out of it and see it for the good price I recieved. Otherwise I would have told them to stuff it. I am still learning about my rv from friends and the directions that came with it. No customer service..
John
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06-29-2014, 02:18 PM
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#17
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Senior Member
Join Date: Jan 2014
Location: Chantilly, VA
Posts: 1,075
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I'm with everyone else. However, just to make sure, you were buying a brand new unit, correct? Dealers will charge for a PDI if you are buying a used unit and have asked them to inspect the unit thoroughly before the sale.
__________________
Lee and Anne
2016 F250 2WD CC SB XLT 6.2 3,295 lb payload cap.
2014 Salem Hemisphere 282RK 8k lbs loaded, Equal-i-zer WDH, TST 507 TPMS
2021: 35 nights already booked so far
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06-29-2014, 02:21 PM
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#18
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Senior Member
Join Date: Oct 2012
Posts: 138
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So If you are just buying a new TT and you sleep through the walk through because they make it SOOOO boring you just want to get it over and done with the following link is a pretty good run-through (BTW It has a bunch of add ons they want to sell you but... https://www.youtube.com/watch?featur...&v=0iD38pOTS6Y
Or you can do like I did and take the camper back to the dealer and request a 2nd in depth walkthrough. My dealer was actually more helpful when I did that. The first time they rushed me through everything.
__________________
Ed & Kay
2015 Ram 1500 5.7 V8
2014 Rockwood 2703WS
2020 is a BUST!
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06-29-2014, 02:30 PM
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#19
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Senior Member
Join Date: May 2014
Posts: 188
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Mine was a new xlr29hfs.
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06-29-2014, 02:31 PM
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#20
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Senior Member
Join Date: May 2014
Posts: 188
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I drove 1000 for the deal, and it was well worth it.
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