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Old 06-29-2014, 08:56 AM   #1
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Walk through or pdi

Is it normal for a dealer to charge for the walk through with you? To me it sounds crazy and it should be a given with the purchase of a trailer. They also said that this 800 dollar fee was for proprane fill. I laughed at the guy and said your crazy, I'm not paying that. He also said they need to inspect my truck before the trailer can leave their lot. At that poi t I just got up and started out the door. Salesman asked where I was going and I told him I'm done dealing with this place. He tried telling me all dealers do this. Was I over reacting or is this a gimic. I'm picky about my truck and I my I work on it. I don't like others touching my stuff
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Old 06-29-2014, 09:03 AM   #2
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Is it normal for a dealer to charge for the walk through with you? To me it sounds crazy and it should be a given with the purchase of a trailer. They also said that this 800 dollar fee was for proprane fill. I laughed at the guy and said your crazy, I'm not paying that. He also said they need to inspect my truck before the trailer can leave their lot. At that poi t I just got up and started out the door. Salesman asked where I was going and I told him I'm done dealing with this place. He tried telling me all dealers do this. Was I over reacting or is this a gimic. I'm picky about my truck and I my I work on it. I don't like others touching my stuff
I've never heard of a dealer charging for the PDI / walkthrough. That's just part of the buying / delivery process. If that's the way they are when selling you a trailer, how will they be when it is time to do warranty work on it?

I think I'd have to look elsewhere.
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Old 06-29-2014, 09:05 AM   #3
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For 800 dollars they could kiss my rear.
What dealer was this?


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Old 06-29-2014, 09:06 AM   #4
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Hi clutchd. I live in Painesville right next door. Your instincts are right on regarding that place. I bought my TT at Ruff's in Euclid. They spent hours on my pdi, installed everything on my TV gave me everything I needed to camp all at no charge. Great place. You should give them a try. BTW . .. who was that dealer?
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Old 06-29-2014, 09:07 AM   #5
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Dealer was in Ohio on route 8.

It was kamper city
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Old 06-29-2014, 09:08 AM   #6
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Ridiculous! Time to move on.
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Old 06-29-2014, 09:09 AM   #7
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For 800 dollars they could kiss my rear.
What dealer was this?


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Old 06-29-2014, 09:10 AM   #8
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I have been to Kamper City. You did the right thing in walking away.
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Old 06-29-2014, 09:12 AM   #9
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Hi clutchd. I live in Painesville right next door. Your instincts are right on regarding that place. I bought my TT at Ruff's in Euclid. They spent hours on my pdi, installed everything on my TV gave me everything I needed to camp all at no charge. Great place. You should give them a try. BTW . .. who was that dealer?
I currently work with a guy who used to work at riffs when they were on route 6 years ago. He said good things about them. I would buy from them but they do not deal in toy haulers. I am currently looking, well actually ordered (with a refundable deposit) a Cherokee grey wolf 21rr from all American coach in sylvania, Ohio. Guys seem great but I haven't been there yet. They had the best price and I Looked at the same trailer at other dealers so I knew exactly what wanted. Should hopefully be here in a few weeks so I can inspect it and we will see how they act and treat me.
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Old 06-29-2014, 09:14 AM   #10
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I got free propane when I bought my TT.
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Old 06-29-2014, 09:19 AM   #11
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What should I expect with my purchase? I figured full propane tanks and battery. Water and sewer hoses. A included walk through with everything hooked up to verify proper operating of all components. Anything else. This is my first trailer as in a tv. I'm a heavy equipment/ fire apparatus technician so I'm very familiar with the mechanic of a trailer and how they should work from the electrical to propane. I figure it should be like a car dealer. Salesman get you familiar with your purchase and shows you how everything works
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Old 06-29-2014, 09:35 AM   #12
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Inspect your truck?
Do they have the certification from the state?
I agree you did the right thing by walking.
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Old 06-29-2014, 09:41 AM   #13
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X-2! Youroo!!
They could do more than just kiss my rear!
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Old 06-29-2014, 09:50 AM   #14
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I got free propane when I bought my TT.

Don't worry you paid for it somewhere in the deal. No such thing as a free lunch with these dealers. They lumped it in and called it free to make you feel good!


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Old 06-29-2014, 10:12 AM   #15
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Don't worry you paid for it somewhere in the deal. No such thing as a free lunch with these dealers. They lumped it in and called it free to make you feel good!


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Old 06-29-2014, 02:04 PM   #16
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I just bought a xlr and it was internet advertised price but the dealer prep was $950 which included the walk through. I declined the dealer prep thus the walk through was only 20 minutes. Whole purchase the upper management was indifferent. Not the warm fuzziness . I really had to take emotion out of it and see it for the good price I recieved. Otherwise I would have told them to stuff it. I am still learning about my rv from friends and the directions that came with it. No customer service..
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Old 06-29-2014, 02:18 PM   #17
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I'm with everyone else. However, just to make sure, you were buying a brand new unit, correct? Dealers will charge for a PDI if you are buying a used unit and have asked them to inspect the unit thoroughly before the sale.
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Old 06-29-2014, 02:21 PM   #18
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So If you are just buying a new TT and you sleep through the walk through because they make it SOOOO boring you just want to get it over and done with the following link is a pretty good run-through (BTW It has a bunch of add ons they want to sell you but...https://www.youtube.com/watch?featur...&v=0iD38pOTS6Y

Or you can do like I did and take the camper back to the dealer and request a 2nd in depth walkthrough. My dealer was actually more helpful when I did that. The first time they rushed me through everything.
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Old 06-29-2014, 02:30 PM   #19
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Mine was a new xlr29hfs.
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Old 06-29-2014, 02:31 PM   #20
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I drove 1000 for the deal, and it was well worth it.
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