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Old 12-08-2015, 07:54 PM   #221
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Location: In a big child free home - except for me
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we had 27 RkSS 2012/ loved it but with the addition of grand children ... a bunk house was a necessary upgrade
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The new toy hauler - 2016 Ford F150 Supercrew XTR ECOBOOST.
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Old 12-08-2015, 08:12 PM   #222
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Find a different contact at the corp level of the division your trailer was made at it is almost imposable to get higher then that. Try 904-458-3000 and ask who directs the division that made your trailer. Put your complaint in writing.
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Old 12-09-2015, 03:43 PM   #223
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Big Mo Larry

Are there any FR-3 owners out there? I would like to know if they have had problems? Does the bunk stay up when you hit a bump? DO the head lights give you enough light on the highway? DO the stairs feel tight and sturdy? Is the unit powerful enough to move up and down steep grades? DO you get any better than 7 MPG? Does the passenger tray on the dash stay closed? How good does the Ford AC work? When you are driving at night does the dash radio light shine in your eyes? DO you like the cheap locks from Southco used on all the compartment doors?

Would love to hear from some other FR-3 owners.
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Old 12-09-2015, 05:10 PM   #224
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Originally Posted by Bobby32955 View Post
It seems your right but I am getting some action on the warranty. It seems like the 2016 models have problem's enough for Forest river to listen. I put 1600 miles on our first trip the heater quit after 3 days so I bought a ceramic heater to get us through it. Forest River did give me a dealer to go to that would fix some of my list. The wheel bearings had real light grease and the bearings were not tightened to bearing specs. They repacked them and replaced the seals withy a dbl seal. The stabilizer system has been plagued with bad switches. Their is a new model switch which so far works every time and has a weather shield. All my tires started showing extreme whear and side wall bubbles. Forest River is replacing them. In my opinion they have a poor quality system and end line testing at the factory I spent many years as a certified CQM ill bet they could not pass at every factory a quality audit....
Interesting that all of your problems appear to come from systems and parts that are bought from other suppliers and simply installed by Forest River. The installation itself doesn't appear to be the issue.

Everything I have seen and heard suggests that there is no end line testing at Forest River. That is done at/by the dealer, along with the installation of batteries, propane tanks, and other dealer add-ons. Without battery power and propane on board, FR would need a custom test stand and a huge library of test procedures to test each piece of equipment in every configuration after construction is completed.

If you have really worked in QC, you know that the most cost-effective place for testing is as far upstream as you can go - should be at the supplier's production line where systems are checked for meeting spec and
operation. The only testing at FR would be the install itself.

That said, FR should be working together with their suppliers to improve both supplier quality and standardization of installation. There is a lot of room for improvement in particular items like tires that have many complaints about them.

I have noticed that the smaller units (A-frames in particular) have a VERY limited option list, which makes for greater efficiencies in production. Still, installation has very poor QC - piles of dust left where holes were cut or screws drilled, non-square cabinetry, wires not joined correctly at the crimp-on "wire nuts", wires not correctly color-coded and just connected in a maze behind the converter, plumbing connections not tight, etc. Some installation issues I have fixed; others my dealer fixed. When installation issues were fixed, all systems operated correctly.

Fred W
2014 Rockwood A122 A-frame
2008 Hyundai Entourage minivan
camping Colorado and adjacent states one weekend at a time
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Old 12-10-2015, 01:09 AM   #225
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Originally Posted by pgandw View Post
Interesting that all of your problems appear to come from systems and parts that are bought from other suppliers and simply installed by Forest River. The installation itself doesn't appear to be the issue.

Everything I have seen and heard suggests that there is no end line testing at Forest River. That is done at/by the dealer, along with the installation of batteries, propane tanks, and other dealer add-ons. Without battery power and propane on board, FR would need a custom test stand and a huge library of test procedures to test each piece of equipment in every configuration after construction is completed.

If you have really worked in QC, you know that the most cost-effective place for testing is as far upstream as you can go - should be at the supplier's production line where systems are checked for meeting spec and
operation. The only testing at FR would be the install itself.

That said, FR should be working together with their suppliers to improve both supplier quality and standardization of installation. There is a lot of room for improvement in particular items like tires that have many complaints about them.

I have noticed that the smaller units (A-frames in particular) have a VERY limited option list, which makes for greater efficiencies in production. Still, installation has very poor QC - piles of dust left where holes were cut or screws drilled, non-square cabinetry, wires not joined correctly at the crimp-on "wire nuts", wires not correctly color-coded and just connected in a maze behind the converter, plumbing connections not tight, etc. Some installation issues I have fixed; others my dealer fixed. When installation issues were fixed, all systems operated correctly.

Fred W
2014 Rockwood A122 A-frame
2008 Hyundai Entourage minivan
camping Colorado and adjacent states one weekend at a time

they built the slide an inch out of square, not a component issue.... but when you pay by the piece, the workers don't care about quality, just how many they can push out. hope you don't get a Monday rig.
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Old 12-22-2015, 11:38 PM   #226
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FR TT

We have a 2013 FR 2608ws ultra lite and have had no major problems since we have owned it. Very satisified with FR. Good luck with your new rig and have fun on your first trip. 2013 Ram 2500 5.7 hemi
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Old 12-23-2015, 01:25 AM   #227
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We took possession of a FR Cherokee Travel Trailer on 12/5/15 and there were a few little issues with the access panels and drawers but other than that I would have to say I am pretty happy so far. It's like a new home, there will be cosmetic issues and just like home builders, the RV dealers will probably take care of you under warranty if you don't nit pick too much.

I feel my $20K trailer was a good value and the fixtures and cabinets reflect entry level pricing. If I had purchased a $35K or $50K trailer I would expect higher quality.

As far as structure, function and mechanical, everything seems to work fine. The floor feels solid, all the appliances work in all modes, brakes fine and surprisingly no wind whistling or drafty feel during a "High Wind Warning".

FR is a mish mash of companies under one name. It could be that certain factories have better quality than others. I think our Cherokee (West) was built in Eastern Oregon.

I will let you know if I have any issues. I am going to run it in to the dealer after we get back from our Oregon Coast weather watching trip to see if a slight slide sag is normal. The dinette table is level and the slide seals completely so I doubt it is an issue but I want to make sure it doesn't need adjusted to avoid possible future damage.

In summary, this was the one we chose based on cost versus our use and we have absolutely no regrets. I am sitting in it right now watching coastal wind & rain pour sideways and we are nice and warm, not rocking and no sign of water getting inside.
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Old 12-23-2015, 08:59 AM   #228
LJH
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Join Date: Sep 2012
Location: Austin Tx
Posts: 14
2011 Cedar Creek 34rlsa owner OK

Purchased this 2011 NEW in summer of '11. No issues except black tank valve shortly after warranty ran out---'Of Course'. Valve would not close after that last dump, so since warranty was gone, took RV to a recommended service shop. New valve installed, but still difficult to operate, I suppose because of that long cable. Over the course of 3 years the black tank valve is the hardest to operate in order to close completely. Grey valves are no issue.
I have seen in several blogs that Calgon water softer liquid and liquid soap combo will keep the level gauge and valve working better, that and using only RV rated toilet paper. Also limit use of the Tetford or other deodorizers that may contribute to valves not working correctly.

I'm going to give it a try.
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Old 12-24-2015, 02:27 PM   #229
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We purchased a 2013 Surveyor new and have had very few problems with it, only a few minor ones. So yes we are happy with our camper. K
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Old 12-24-2015, 09:18 PM   #230
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Overall happy with FR

On our 2nd FR trailer the first a 36' 5th wheel toy hauler that suffered delamination after 11 years, coast to coast and traveling from Key West to Newfoundland - the road and many miles finally took it's toll. Our new (2013) trailer we downsized and went back to aluminum skin, Shasta Revere 26RBSS to help boondocking and stop the delamination. Overall FR is comparable to all others we have owned, with proper preventive maintenance no more or less than any other make in its price range. I also agree that you hear about bad trailers more than good ones. I hope everyone has the same positive results from FR, in 2001 they replaced my toyhauler roof before I took delivery due to quality issues.
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