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Old 12-31-2015, 09:03 PM   #251
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Quote:
Originally Posted by RapidRoy View Post
Too be clear the dealer position was that the manufacturers warranty is good. But they were not responsible.
I think my position would of been to tell them where they could stick that document as I was walking out the door.
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Old 01-01-2016, 09:50 AM   #252
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I would have walk out the door !
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Old 01-01-2016, 09:58 AM   #253
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Too be clear the dealer position was that the manufacturers warranty is good. But they were not responsible.
That Really cleared that up! Youroo!!
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Old 01-01-2016, 10:04 AM   #254
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Our wildcat is are second forest river product and we are very happy with the way forsert river has treated us,and they have pretty much fixed any issue we have had
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Old 01-01-2016, 10:56 AM   #255
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I wasn't happy with my Wildcat when we first bought it. The dealership had it much too long while handling a much too long punch list. I whined about all that early in my membership heer and was given the advice that the forum is NOT Forest River and whining here wouldn't help. That was good advice for me. Using Wildcat Chris (no longer here) and the contacts list provided on this forum, I learned that my dealership was likely the bottleneck in the process. Their service people were the nicest folks but just weren't good enough technicians to fix things. I felt like they tried to slick me only a couple of times.

My worst recurring problem was a leak in my bedroom slide. The dealership people tried to fix it on 3 separate occasions and even hosed a fix down for 20 minutes in their wash bay. Technicians at Goshen said they found the problem with the fix and "fixed it right" but it leaked on the way home.

Story gets better here: At Goshen I met the chief of Elkhart parts and service who had come to check on my neighbor's trailer problems. He asked about my experience so far. I told him. He came back the next day and asked if he could have a set of 3 slide-out toppers installed when I got home at no cost to me. When I got home, he called to set up the installation (I didn't have to call him). Toppers were installed 30 miles from my home - not at my selling dealership and all is well.

Have I had to fix anything myself? Oh, yes -- more good advice given here. My FW tank was about to fall out from under the trailer and FR warranty people told me how to shore it up for the trip to Goshen where they told me I done a better job than they could have done and left my fix!

The trailer is exactly what we need to match our lifestyle and I couldn't be happier now that FR jumped in and solved most of my issues... plus I've made several mods myself.

Happy New Year!
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Old 01-02-2016, 12:27 PM   #256
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Thank you so much! As soon as it warms up some I will give that a try! Had a new problem this week, the circuit board on my heater went out. Three hundred dollars later and it's fixed. I'd literally be ashamed to say I worked for this company Thank you for your help, it's much appreciated.
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Old 01-03-2016, 11:42 AM   #257
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If all goes according to plan, I'll soon be a happy Forest River EX-owner... The current plan is to buy a Jayco White Hawk. To be honest, I don't expect it to really be that much better... but it's at least laid out better. I'm sure I'll be fixing it every weekend I'm not camping in it, for a while at least. I'll probably be fixing some things while camping too... and it really shouldn't be that way. But, ya pays yer monies and ya takes yer chances...
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Old 01-04-2016, 03:56 PM   #258
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Unhappy Happy with Georgetown until the windshield shattered

We were very happy with our 2006 28'Georgetown until our windshields shattered while setting up in Tuba City. It has totally shattered our confidence, but soon we will be trying it again.
I thought there would be many posts on this since the installer said he had done roughly 2000 replacements. It appears to me to be a safety issue or even a recall issue but the Internet is quiet.
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Old 01-12-2016, 08:38 PM   #259
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I will be spending a few days in elkhart Indiana. Any things to do?
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Old 01-12-2016, 08:56 PM   #260
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Quality reports

I agree with everyone on here that says the more handy you are. The happier you'll be. My FR bhl x-lite, had the "A" frame break on the hitch, after 500 KM. I believe the trailer may have been dropped, causing cracking in the frame, which just got worse. It took 2 months to get the work approved by FR, then they wanted me to pay for it, and they would reimburse me... Of course this happened during the 2 good months. I could weld it myself, but why, I paid for a new trailer to avoid these issues. Other things I do fix myself... Like the hose on the water pump that was not connected....
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