I will proudly state that I am a FR customer! I've had three FR products, an old Roo hybrid, a 2011 Puma 30kfbds, and a 2015 Rockwood 8327SS S.U. The old roo was a good camper even for being one of the first hybrids. It was perfect for our needs at the time. Nothing really went wrong
The Puma was my problem child with misaligned axles, wiring problems, and a longer-than-liked punch list of problems. But you know what? FR took my camper back to the factory fixed everything to better than new and upgraded many things on my TT! New fancy wheels, new tires, new axles, added interior upgrades, added a fold up countertop extension, diamond plate bumper, etc, etc.. I was left more than satisfied.
The Rockwood has been beyond our expectations! We camped 49 nights this year, we always had at least 4, but sometimes up to 11, kids with us (and you know kids destroy everything, right?) and the rig was flawless. We took it all over Michigan, down to Myrtle Beach for 1 1/2 weeks, put thousands of miles on it....and it doesn't need a thing! WE LOVE IT!!
Go pick your camper up, do a THOROUGH pdi, and have faith that FR will make everything right if something isn't to your standards.
Happy Camping! --BiigDaddy