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Old 01-11-2014, 12:51 AM   #31
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Originally Posted by Bogey3025 View Post
Can anyone tell me if Doug (from Cedarcreek) is still the warranty manager??....thank you.
Based on this, it doesn't appear that way:
https://dealers.forestriverinc.com/D...nformation.pdf
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Old 01-15-2014, 11:21 AM   #32
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In trying to buy a cabinet door for the unused TV cabinet in my Suryeyor I've gotten the following contacts:

Allison Saunders
Coachmen RV, a division of Forest River, Inc.
423 N. Main St.
Middlebury, IN 46540
asaunders@forestriverinc.com

Kendra Brovont
Forest River, Inc
Parts Administrator Surveyor/R-Pod
Kbrovont@ForestRiverInc.com
P: 574-642-3119 Ext: 209
F: 574-343-5942
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Old 01-17-2014, 09:54 AM   #33
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Parts for HW Popup

Hi
I would like to order some body trim parts for my 2009 Flagstaff HW27SC. Would anyone have a contact for this?
Thanks,
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Old 01-21-2014, 11:48 AM   #34
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I have been looking for a replacment fender skirt for my 2009 Flagstaff HW27SC. Search turned up several sources but at $100+/pair. Found one on ebay (wrong color) for total of about $60.00. I faxed Forrest River Parts Dept. (574-642-4999) about this. They replied the next day and have my part for $8.40 + shipping. Big difference. I talked to Kathy in the Flagstaff/Rockwood Parts Dept. ( very nice). Her contact info is: Tele: 574-642-8927, email: kswope@forrestriverinc.com. So far I have been very pleased with their service. Hope this helps someone looking for parts.
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Old 09-16-2014, 05:08 PM   #35
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I'm still trying to get my owners manual and SD card, ( that was tossed by the dealers detail dept.), for my Aviator Electra. No one answers their phones OR returns calls!! Frustrating at best!! The RV industry really needs to overhaul it's customer service!!
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Old 10-12-2014, 01:52 PM   #36
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Forest River contact info

Looking for an email address to send our concerns related to our 2015 Wildwood Xlite. Calling is a joke and sending an email then we have a "paper trail". Thanks!!
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Old 10-12-2014, 02:45 PM   #37
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Quote:
Originally Posted by Melissat411 View Post
Looking for an email address to send our concerns related to our 2015 Wildwood Xlite. Calling is a joke and sending an email then we have a "paper trail". Thanks!!
Attached is the contact info, call the rep, if they are not in they return your call the sameday has been my luck....
Attached Files
File Type: pdf ContactInformation (1) (1) (1) (1).pdf (46.2 KB, 140 views)
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Old 10-12-2014, 02:52 PM   #38
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Thank you soo much this is very helpful. Sounds like the dealership is on our side but I'll put a "bug" in FR ear too.
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Old 01-16-2015, 08:23 PM   #39
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Good luck with that, I've owned a Flagstaff 2014 27RLWS since April and never had ANY kind of correspondence from Flaming Forest. Horrible dealer and factory customer service. I've spent over $2000 fixing it at a private RV shop. Thirty years of RVs and this one is a loser, might has well set fire to $32000, you'll have less headaches, Lacy&Dee
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Old 05-12-2015, 08:02 PM   #40
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Can a current owner , or a potential owner tour the factory to see how specific RVs are assembled ?? Thanks .
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