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Old 11-26-2016, 10:52 AM   #1
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Forest River Lead in Recalls

Based on an article in the RV Daily Report, Forest River was the king of the recalls in 2016. I am surprised by how many recalls for FR vs. Thor which I thought was the worst manufacturer in the industry. I stand corrected. Go to the RV Daily Report for the full article and breakdown of Forest Rivers quality or lack of control.

Biggest culprits
I opened each of the stories we published in 2016 and started looking at which manufacturers issued the most recalls. Here are the Top 10:
  • Forest River — 40 recalls (27.03 percent of the total)
  • Newmar — 18 recalls (12.16 percent)
  • Jayco — 16 recalls (10.81 percent)
  • Winnebago — 14 recalls (9.46 percent)
  • Thor Motor Coach — 9 recalls (6.08 percent)
  • Keystone — 7 recalls (4.73 percent)
  • Starcraft — 7 recalls (4.73 percent)
  • Tiffin — 5 recalls (3.38 percent)
  • Heartland – 4 recalls (2.70 percent)
There was a four-way tie for 10th place with Entegra, Highland Ridge, Open Range and Triple E each having three recalls accounting for 2.03 percent of the pie.
Others who issued recalls this year included Cruiser, Grand Design and Motorcoach Industries with two each or 1.35 percent

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Old 11-26-2016, 10:57 AM   #2
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Jayco, Heartland, and Keystone are all Thor, although Jayco only recently acquired.

So thats Thors 36 to Forest Rivers 40.

IMO unacceptable numbers for both.

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Old 11-26-2016, 11:05 AM   #3
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I went and read that article. I am still scratching my head on this excerpt from the article in citing reasons for recalls.....

....Spare tire couldn’t be attached to rim because lug layout was different

I do believe something is amiss there. Maybe he meant hub (or axle), instead of rim.
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Old 11-26-2016, 12:13 PM   #4
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Lump Jayco into Thor for next year, not this year.

This is not surprising to me considering the vast number of posts the past couple of years about problems with new FR units.

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Old 11-26-2016, 12:22 PM   #5
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Interesting, but you have to wonder about how many "recalls" weren't listed. Some companies will do a recall out of an abundance of caution, others won't do a recall until forced by a government entity to do so.

I have a buddy that transports RV's part of the year. Back in 2014 he refused to pull any Dutchman product because of the pieces that kept falling off while going down the road. He told me about a Voltage toy hauler that he picked up, at the holding lot, all the left side wheels broke off when he made the turn to leave the lot. He has lots of other horror stories.

IMHO there is lots of room for improvement in the ENTIRE RV industry. How they improve and what they improve is their call. I do my due diligence prior to purchasing and won't buy a unit if I observe major issues with the fit, finish or workings. I have ticked off my fair share of salespersons over the years by walking away from "deals" because a unit was not up to snuff.

Unfortunately too many people purchase an RV with little to no research, they shop on emotions, not facts and expect the RV industry to be like the automotive industry. The RV industry (like most) is driven by the balance sheet, profits margins are what they pay the most attention to. There are exceptions and they are obvious. Look at every 30' Class C on the market and you will see prices ranging from the mid $70k range, up to $250k. There are price differences for a reason. Not all of it is quality of materials.

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Old 11-26-2016, 01:14 PM   #6
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I am not surprised seeing as FR manufactures more RV's than any other company.

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Old 11-26-2016, 01:24 PM   #7
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Excellent point. I was thinking the same thing. Not that I'm defending anyone of them but shouldn't these stats be based as a percentage of how many units were sold by each manufacturer. It stands to reason that the manufacturer with the most sales will have the most recalls.
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Old 11-26-2016, 01:49 PM   #8
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I new there was a reason I got sold my FR and bough a Hartland
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Old 11-26-2016, 01:53 PM   #9
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Forest River multiple products

Forest River has the following RVs
Forest River
Prime Time

No wonder it has more than others
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Old 11-26-2016, 01:58 PM   #10
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Originally Posted by Mr Havercamp View Post
Jayco, Heartland, and Keystone are all Thor, although Jayco only recently acquired.

So thats Thors 36 to Forest Rivers 40.

IMO unacceptable numbers for both.
Got to also add Open range to the mix of thor products. Later RJD

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