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Old 12-17-2015, 06:46 PM   #1
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Lippert Issues Recall for Steps

The RV Daily Report has an article that Lippert is recalling steps. You can access the article at rvdailyreport.com


I filed a complaint with the NHTSA, sent them the sheared off bolt and I talked with one of their representatives.

The process works!
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Old 12-17-2015, 06:54 PM   #2
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Is this the recall you're referring to?

Lippert components, inc. (lippert) is recalling certain coachstep double and triple electric steps manufactured may 25, 2007, to december 18, 2014.

Thanks,

MK
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Old 12-17-2015, 06:59 PM   #3
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http://www-odi.nhtsa.dot.gov/acms/cs...5E078-7615.PDF
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Old 12-17-2015, 07:01 PM   #4
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Quote:
Originally Posted by mikel68 View Post
Is this the recall you're referring to?

Lippert components, inc. (lippert) is recalling certain coachstep double and triple electric steps manufactured may 25, 2007, to december 18, 2014.

Thanks,

MK
Text from press release:
TRAVERSE CITY, Mich. — Lippert Components has notified Stromberg Carlson of its intent to recall an electric coach step product that passed through Stromberg Carlson Products.

“While Stromberg Carlson made no changes to the product, we must make you aware of Lippert Components’ recall in expectation that the end user will be able to address and resolve any problems or concerns related to this Lippert Components electric coach step product recall directly with Lippert Components,” said Robert Brammer, president of Stromberg Carlson.

According to the National Highway Traffic Safety Administration, Lippert Components will recall 47,340 steps. A potential structural fracture of the center bolt of the fan gear assembly may cause the fan gear assembly to disengage from the steps.

If the center bolt of the fan gear assembly fractures, the fan gear assembly may disengage from the steps making the steps unstable possibly causing a person to fall and resulting in injury, NHTSA reported.

The bolt may fracture from stress on the bolt caused by misuse of the steps, overloading, collision or other outside influences. Steps do not fully retract under the motorized recreation vehicle or there could be no warning prior to the bolt fracture, the recall notice indicated.

For more information on Lippert Components’ NHTSA Safety Recall 15E-078, coach step double step recall repair instructions and coach step triple step recall repair instructions, click here.

For recall related questions, requests for additional recall information, or recall-related repair parts, contact Lippert Components customer service department at 574.537.8900 or email warranty@lci1.com.

Lippert Components will directly coordinate with consumers or their dealers regarding the shipment of repair kits and payment of labor charges.

SOURCE: Stromberg Carlson press release
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Old 12-17-2015, 08:54 PM   #5
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Our steps were replaced in August because of binding and noise.
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Old 12-17-2015, 09:51 PM   #6
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I talk to Lippert last week about the steps, ask about a recall. I had bolts brake on mine. I replace the broken bolts with grade 8 3/8 inch bolts.Went and got bolts today to replace all of them.
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Old 12-17-2015, 10:09 PM   #7
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Just wondering, what years does this affect? Is this something that is happening on new units or older units?
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Old 12-17-2015, 10:26 PM   #8
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Lippert Issues Recall for Steps

As
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Old 12-17-2015, 11:13 PM   #9
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It effects double and triple motorized steps built between
May 25, 2007 and Dec 18, 2014
Lippert believes that more than 47,000 sets of steps require attention

Information provided to contact Lippert

For recall related questions, requests for additional recall information, or recall-related repair parts, contact Lippert Components customer service department at 574.537.8900
or
email warranty@lci1.com.


This should generate some answers quickly.
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Old 12-18-2015, 05:52 PM   #10
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I have a 2003 and am always replacing sheered bolts in the steps. I think the problem goes farther back than they are admitting
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