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Old 10-12-2016, 01:08 PM   #1
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New owner finds.

I will just share my experience buying a 2017 201BHXL Wildwood. I purchased it in March 2016. First time using was June 2016. First trip we had a pretty bad water leak at the toilet. Found the line on the toilet was cross threaded and the hole in the wall was higher than the hookup was so the line was at an angle. It was leaking at the PEX connector behind the cross threaded connector. No way to fix it at the campground so it ended our first trip. Dealer repaired it and said they had tested it prior to us picking it up originally but somehow it leaked when I first hooked the water up. Also the wall behind the murphy bed was bowed out and we noticed it the first time we lowered the bed. The panel is not glued or something and its going to break at the seam tape. You can push it up and it feels like its got some adhesive behind the panel but it pops back out and the only thing holding it is the tape at the seem. Dealer took photos of this and said it would be a very detailed tear down to try and repair. Also the black and gray tank wiring was backwards. The bathroom fan black knob was missing on pre-inspection and the plastic support part that has the screen attached for this fan was falling out. Also something minor but the cover where the water pump is only had one screw holding it, the left side has a screw, but nothing for that screw to go into because there is no wood support behind it for it to grab.

All in all I am pretty disappointed in this trailer. First time ever owning one. We used it 7 nights this summer and I am ready to upgrade to something with a little better quality. I think Forest River needs to work on some quality control. There is no reason a buyer should find all these issues on their first use. We need to get the wall fixed before my warranty expires next March.
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Old 10-12-2016, 07:35 PM   #2
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I will just share my experience buying a 2017 201BHXL Wildwood. I purchased it in March 2016. First time using was June 2016. First trip we had a pretty bad water leak at the toilet. Found the line on the toilet was cross threaded and the hole in the wall was higher than the hookup was so the line was at an angle. It was leaking at the PEX connector behind the cross threaded connector. No way to fix it at the campground so it ended our first trip. Dealer repaired it and said they had tested it prior to us picking it up originally but somehow it leaked when I first hooked the water up. Also the wall behind the murphy bed was bowed out and we noticed it the first time we lowered the bed. The panel is not glued or something and its going to break at the seam tape. You can push it up and it feels like its got some adhesive behind the panel but it pops back out and the only thing holding it is the tape at the seem. Dealer took photos of this and said it would be a very detailed tear down to try and repair. Also the black and gray tank wiring was backwards. The bathroom fan black knob was missing on pre-inspection and the plastic support part that has the screen attached for this fan was falling out. Also something minor but the cover where the water pump is only had one screw holding it, the left side has a screw, but nothing for that screw to go into because there is no wood support behind it for it to grab.

All in all I am pretty disappointed in this trailer. First time ever owning one. We used it 7 nights this summer and I am ready to upgrade to something with a little better quality. I think Forest River needs to work on some quality control. There is no reason a buyer should find all these issues on their first use. We need to get the wall fixed before my warranty expires next March.
Next time do your pdi very thoroughly .take your time , 4 hrs min. test everything . fill tanks , check city water , fridge , furnace , trim, etc,etc,
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Old 10-13-2016, 08:56 AM   #3
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X2 its not just Forest River you will find this in the RV industry
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Old 10-13-2016, 09:27 AM   #4
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Next time do your pdi very thoroughly .take your time , 4 hrs min. test everything . fill tanks , check city water , fridge , furnace , trim, etc,etc,
This is our fault for sure. The problem is we bought it from a mom and pop dealer. Which we did not know at the time. We purchased it at a RV show and had no idea the dealer facilities. We I went to pick it up it was sitting there outside of their 1 bay garage. The guy I signed all the papers from took me on a 10 minute tour. We are taking it to a larger dealer to get the wall fixed behind the murphy bed. I guess I expected better quality. Now we know and this will be a learning experience.
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Old 10-13-2016, 09:37 AM   #5
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Large facility does not mean better example Camping World. Buying an RV is not like buying a car you really do need to do your research and a very detailed checkout. Problem most first time buyers don/t know what to look or ask for. I hope all works out for you.
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Old 10-13-2016, 09:56 AM   #6
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Next time do your pdi very thoroughly .take your time , 4 hrs min. test everything . fill tanks , check city water , fridge , furnace , trim, etc,etc,
Don't give the big check to the dealer until all is fixed. Once the dealer has your money, you may no longer be a priority to get fixed.
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Old 10-14-2016, 10:49 AM   #7
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This is our fault for sure. The problem is we bought it from a mom and pop dealer. Which we did not know at the time. We purchased it at a RV show and had no idea the dealer facilities. We I went to pick it up it was sitting there outside of their 1 bay garage. The guy I signed all the papers from took me on a 10 minute tour. We are taking it to a larger dealer to get the wall fixed behind the murphy bed. I guess I expected better quality. Now we know and this will be a learning experience.
Poor quality exists throughout the RV industry . Next time you'll know better and what to look for . if it doesn't meet your expectations don't buy until things are done right
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Old 10-14-2016, 11:15 AM   #8
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Don't beat yourself up. These problems will get fixed and will be history to you, hopefully soon. Enjoy your RV and build some memories..
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Old 10-14-2016, 11:33 AM   #9
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It is hard to determine without tear down... if it is worth anything to you. It doesn't look bad. Maybe just crappy glue and a panel that is in a little bind. I would (first give the dealer a chance to fix)... I would also want to see it taken apart(make sure it isn't water damage)... then I would understand how they are going to repair... and determine if I agreed... and either suggest some other way, agree with their assessment.. or fix it myself. JMO
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Old 10-14-2016, 01:29 PM   #10
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It is hard to determine without tear down... if it is worth anything to you. It doesn't look bad. Maybe just crappy glue and a panel that is in a little bind. I would (first give the dealer a chance to fix)... I would also want to see it taken apart(make sure it isn't water damage)... then I would understand how they are going to repair... and determine if I agreed... and either suggest some other way, agree with their assessment.. or fix it myself. JMO
These pictures are from May 8th. Since then the entire seem from left to right has split apart and there is about 1/4 inch gap that is opened up. It would be a easy fix if they can somehow spray some (a lot) glue down behind the lower panel and then use the same seem tape that the manufacture used to make it appear seamless. It needs repaired for sure before it ends up warping out of place for good.
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