Originally Posted by Radio
Would you mind posting a detailed narative of your RVW buying experience that I can put under RV Economics?
As you requested:
The purchase experience at RVW is about as painless as it can get. The base cost, option list and prices are all there in front of you...no hidden costs. You can compare your optioned out price against other wholesalers and dealers. The wholesalers all seem to be very close in price. Discussions with RV Direct and RV Direst Wholesalers fell by the wayside as they didn't bother to return our phone calls. Prices for the same unit at other dealers at we found on-line ranged from $3000 to $8000 higher. One dealer in western US even had the MRSP listed a $29,000? (must of had something else attached to the back of the trailer). Sure there's a lot of room for price negoiation with the dealer, but that's just a tiresome process. How much trust do you have with a dealer knowing that there's about 0 to 30% discount available depending on your negotiating skill and his willingness to sell.
Our sales rep, Dave Prosser, was very helpful in the process. He promptly returned and answered our many questions, he emailed picture of trailers with the 3 new decor schemes to aid in our decision and was able to make option changes for us after the order was placed. He even sent us pictures of the TT once it arrive at RVW to allay our anxiousness with the changes to 8 foot wide. A great guy to deal with.
The thing that you need to understand, is that when you're buying from afar, you had better be prepared to do a lot of the minor repairs yourself. If you're not comfortable with that, best to buy locally. We're okay with that as there's no FR dealer close by so saying money on the purchase rules the decision.
The other half of the deal is the post purchase dealing to resolve any problems that crop up. That I can't say as of yet, though we have a couple of minor issues that we've asked for a response to, so we'll see.