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Old 09-30-2015, 10:18 AM   #211
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They kept wanting a larger unit. They started with a short one, perhaps 17' (remember, this was around 1975) and gradually moved up. They also put about 100,000 miles on each one.


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Old 10-05-2015, 07:23 PM   #212
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Got back from vacation from 4 corners region, and contacted dealer where I purchased my Berkshire. I had so many issues with the unit on the road, I am here to say that my unit had too many issues to list here, but they referred me to Mitch Wirt at the factory to get an appointment to get repaired as some is major problems the dealer is unable to fix. Received email from Mitch today saying they are booked into February at this time. So I have a unit that I cannot use and making payments on that I have had for a month total. It was back to Elkhart dealer for bit over 2 months getting other repairs done. Sad to say, Quality is a thing of the past. Dinette slide when retracting went into the ceiling in the front and major damage happened. Just a sad buyers remorse now.
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Old 10-05-2015, 07:34 PM   #213
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Dinette slide when retracting went into the ceiling in the front and major damage happened.
Huh?? How the heck does that happen? Can you post a pic of the damage?
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Old 10-05-2015, 07:47 PM   #214
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I will in a day or so. The slide went up when retracting and instead of dropping down after the initial upswing it just kept on going up. The clearance isn't much to begin with so I am assuming the hydraulic timing got out of whack. Half way back above the dinette there is a shelf, the twisting motion of that slide separated that from the wall.
The trim for the front half is broken. The slide now doesn't seal at the bottom, literally can put my fat fingers up behind closed slide. Bummer deal. That is just one issue I had of many.
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Old 10-05-2015, 07:57 PM   #215
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I will in a day or so. The slide went up when retracting and instead of dropping down after the initial upswing it just kept on going up. The clearance isn't much to begin with so I am assuming the hydraulic timing got out of whack. Half way back above the dinette there is a shelf, the twisting motion of that slide separated that from the wall.
The trim for the front half is broken. The slide now doesn't seal at the bottom, literally can put my fat fingers up behind closed slide. Bummer deal. That is just one issue I had of many.
Wow. Sorry to hear about all your problems. Hopefully you can work through them and have some smooth sailing after that. Best of luck to you!
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Old 11-17-2015, 08:55 PM   #216
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As a first time RV owner I too was shocked at the quality that gets shipped out the door. Coming from the industrial manufacturing sector and having been trained in numerous quality, six sigma and production programs, I'm shocked that this industry can't produce quality products. I'm sure they have good people who really want to deliver a quality product " the first time", but as I've seen, investors want to see margin growth. I'm sure top management here is incentivized to cut costs, increase cash flow and move inventory as fast as possible. Unfortunately pushing product through as fast as possible and at a low cost causes a lack in quality. I'm betting good old Mr. Buffet and his fellow1%'rs are laughing all the way to the bank. Maybe we should all invest along with them and use the profits to fix our RV's ourselves!

I've had my Georgetown for a few months now and can't believe all of the simple things that weren't built correctly. I'm even more shocked that when the dealer did their PDI they didn't notice either! I have a whole list of items as well but here is just one example; how can you build, ship and test an RV when the furnace wires aren't even connected?

Being new to RV'ing, I thought maybe it was just my particular Georgetown. After joining this forum I see that it appears to be not only FR, but other manufactures as well. I got to the point that while having my unit in for warranty repairs I'd check out a Berkshire, for almost double the cost, to get a higher quality and better RV. I discussed my displeasure with my current RV with the salesperson who told me the Berkshire is built in a different plant and has a better reputation for quality. I suggested that it's the same company and perhaps they have the same manufacturing mentality. He proceeded to get the Berkshire ready for me to take a test drive. He was unable to close the video door he had opened and then started closing the slides. Unfortunately, as mentioned in an earlier thread, the slide tilted up and rammed into the ceiling! He suggested I come back another day to drive it.

At this point I'm certainly not going to be considering a new FR product and am quite frankly afraid to purchase any other brand if this is truly an industry wide problem. I don't want to spend $500K (if that's even enough) or more to live in a trustworthy RV. Can anyone recommend a reputable brand and model I'd certainly appreciate it.

I'll step down from my soapbox now. Thanks for letting me vent. When I recently retired and decided to live a dream of traveling the country in an RV and relieve some stress, I certainly wasn't planning on an RV creating even more.


Randy & Sharon
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G-town XL 369 w/ wrangler hanging on the back!
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Old 11-17-2015, 09:20 PM   #217
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Forest River coaches are at a lower price point and for that price point; many would argue a pretty good value.If you are willing to pay a little more, you will get more and better quality, just not with FR.
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Old 11-18-2015, 12:57 AM   #218
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Originally Posted by SimoRandy View Post
As a first time RV owner I too was shocked at the quality that gets shipped out the door. Coming from the industrial manufacturing sector and having been trained in numerous quality, six sigma and production programs, I'm shocked that this industry can't produce quality products. I'm sure they have good people who really want to deliver a quality product " the first time", but as I've seen, investors want to see margin growth. I'm sure top management here is incentivized to cut costs, increase cash flow and move inventory as fast as possible. Unfortunately pushing product through as fast as possible and at a low cost causes a lack in quality. I'm betting good old Mr. Buffet and his fellow1%'rs are laughing all the way to the bank. Maybe we should all invest along with them and use the profits to fix our RV's ourselves!

I've had my Georgetown for a few months now and can't believe all of the simple things that weren't built correctly. I'm even more shocked that when the dealer did their PDI they didn't notice either! I have a whole list of items as well but here is just one example; how can you build, ship and test an RV when the furnace wires aren't even connected?

Being new to RV'ing, I thought maybe it was just my particular Georgetown. After joining this forum I see that it appears to be not only FR, but other manufactures as well. I got to the point that while having my unit in for warranty repairs I'd check out a Berkshire, for almost double the cost, to get a higher quality and better RV. I discussed my displeasure with my current RV with the salesperson who told me the Berkshire is built in a different plant and has a better reputation for quality. I suggested that it's the same company and perhaps they have the same manufacturing mentality. He proceeded to get the Berkshire ready for me to take a test drive. He was unable to close the video door he had opened and then started closing the slides. Unfortunately, as mentioned in an earlier thread, the slide tilted up and rammed into the ceiling! He suggested I come back another day to drive it.

At this point I'm certainly not going to be considering a new FR product and am quite frankly afraid to purchase any other brand if this is truly an industry wide problem. I don't want to spend $500K (if that's even enough) or more to live in a trustworthy RV. Can anyone recommend a reputable brand and model I'd certainly appreciate it.

I'll step down from my soapbox now. Thanks for letting me vent. When I recently retired and decided to live a dream of traveling the country in an RV and relieve some stress, I certainly wasn't planning on an RV creating even more.


Randy & Sharon
RV'rs as of 2015
G-town XL 369 w/ wrangler hanging on the back!
Thanks for sharing you experience with all of us. Believe you, I feel your pain and frustration with FR. But I will say this. My wife and I have finally got our 5th Wheel problems sorted, through our dealership and are now enjoying our Shockwave.

Barrie
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Old 11-18-2015, 04:13 AM   #219
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After much research and reading many different forums and talking to people directly we have actually decided to delay our new purchase for at least one if not 2 seasons. Hopefully the industry will stabalize a bit and improve upon the quality of the final product.
My research led me to another conclusion and that is when we do purchase it will be factory direct. Either Born Free or Nexus. We considered Lazy Daze but they are over priced and you get a basic coach. No slides, no leveling jacks and limited floor plans. This cuts out the dealer problems at least and I think you end up with a better quality coach as they are built to order.

As far as service after the fact I am fortunate to have a very good friend who owns a rv repair shop and the factory direct people will gladly set him up to do warranty work.
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Old 11-18-2015, 05:10 AM   #220
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After much research and reading many different forums and talking to people directly we have actually decided to delay our new purchase for at least one if not 2 seasons. Hopefully the industry will stabalize a bit and improve upon the quality of the final product.
My research led me to another conclusion and that is when we do purchase it will be factory direct. Either Born Free or Nexus. We considered Lazy Daze but they are over priced and you get a basic coach. No slides, no leveling jacks and limited floor plans. This cuts out the dealer problems at least and I think you end up with a better quality coach as they are built to order.

As far as service after the fact I am fortunate to have a very good friend who owns a rv repair shop and the factory direct people will gladly set him up to do warranty work.

I'm probably not reading this right but your planning on buying a no slide no leveling jack RV ?

Russell
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