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Old 11-15-2015, 12:30 AM   #1
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Best dealer near Florida panhandle for warranty service

I bought a brand new 2016 Roo19 hybrid in July that needs extensive warranty repairs (roof replacement due to rubber membrane delaminating). Can anyone recommend a good dealership near the FL panhandle to get the work done? The closest dealership I went to in order to enquire about the work was Dixieland RV near Defuniak Springs and I wasn't impressed by their service department. Thanks in advance for any recommendations.
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Old 11-15-2015, 03:14 PM   #2
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Won't your selling dealer do the work?
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Old 11-15-2015, 07:00 PM   #3
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It's 3 hours away.
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Old 11-15-2015, 07:33 PM   #4
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You still might be better off using the selling dealer because they have some skin in the game. They ( hopefully ) want to keep you as a customer and ( hopefully ) will give you priority scheduling and service. The local guy might be po'd because you didn't buy from him.
You might call FR direct to see if they have a dealer or independent shop in your area they use or recommend. Good luck.
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Old 11-16-2015, 12:54 PM   #5
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Florida Panhandle RV repair facility

Carpenters Campers
Pensacola, FL
(850) 477-6666
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Old 11-16-2015, 01:29 PM   #6
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Sorry I can't help you with suggesting a dealer for repairs but could you elaborate on the roof issue? Delamination of the membrane from the wood substrate, or delamination of the membrane itself? Maybe post a picture or two?
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Old 11-16-2015, 01:31 PM   #7
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Around Panama City I've been to Camping World and not a good experience. I have since found RV Connections, and even though I have not used their service department, their parts department is excellent. They worked me out of a jam that CW just shrugged their shoulders at. Suggest you check them out.

3926 East 15th St.
Panama City, FL 32404

RV Sales, Parts & Service
•Ph: 850-763-6910
•Ph: 866-441-4678 Toll-free
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Old 11-16-2015, 01:34 PM   #8
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for your roof--------Cliff Sewell 850=814-7763 Rv Body Shop Hosford Fl (closer to Tallahassee on Hwy 20) rvbodyshop@gmail.com............ NONE better on rubber roofs and paint......
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