I am ready to pull the trigger on a set of PUPs for our FR Surveyor. DW wants to know what the warranty program is like.
Can anyone help? If I have any issues will they be resolved?
__________________
Be safe, but if you cannot, be violent.
Choose to be a winner, not a victim.
Bob Pitney's great customer service is famous, in the Hybrid and Popup community.
Just call him.
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Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
I don't think you will have any issues with the PUG's but if you do I am sure the problem will be resolved quickly and correctly. I purchased a set when we had our popup and never regretted the purchase. I bought the high wind ones and they worked great. I had no need for them and gave them to the man that purchased my popup.
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27 total nights camped in 2013 year not including "camp driveway" and 3 so far this year!
I ordered them last week. Super high wind model. They should arrive tomorrow. Hoping to use them this weekend in north jersey. Spoke with Bob week and a half ago. He seems to be a really honest guy I asked him which set would be better for the north east. And I gave him the opportunity to sell me the the works and he just gave me the facts. No sales pitch or pressure. Which was really refreshing! I went with the super high wind model. Just for the security. Let ya know how they work sometime next week.
Bough a set of the of the high wind pugs for my sc192t earlier this year. Have used them in Cape Cod and Arizona. Worth every penny! Bob is a great person to deal with.
Thanks everyone.
I spoke to Bob today and ordered the Super High Wind PUGs.
He put me at ease on the phone and after reading all the glowing reports, felt like I was making a good investment.
__________________
Be safe, but if you cannot, be violent.
Choose to be a winner, not a victim.