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Old 08-12-2012, 08:43 AM   #11
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There was lots of parts needed when F/R dealer replaced our F/W tank .Tank-tank heater pads-fittings-ect. All supplied by diffrent Companys. One call did it all,F/R dealer! Youroo!!

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Old 08-12-2012, 06:47 PM   #12
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WarrantyMax problems start at the mfgr level. Dealers being on the front lines & depend on our repeat business. Mfgrs tend to put too much faith on the dealers who need mfgr support if the warranty is to be viable. The coach mfgr must bear responsibility for its suppliers and be in the forefront to make it all work.


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Old 08-12-2012, 06:58 PM   #13
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We have had our Grey Wolf for 1 1/2 years, The axles went bad on it. Lippert would not cover the axles, FR did because I paid the $150.00 for the second year warranty. Lippert has been having alot of problems out of their stuff, wonder why they are still in business....
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Old 08-12-2012, 07:01 PM   #14
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Well said.

Originally Posted by great white View Post
Complete BS.

If Ford sources a relay from an outside supplier they don't expect you to deal with that supplier under warranty terms.

When a contractor builds a house, you don't deal with the floor register heater manufacturer when there's a problem, the contractor replaces it.

People should know that when you buy and RV, you're buying from an industry with poor ethics and will duck their accountability at every turn.

Pass the buck as much as you can until the customer gets completely fed up and just goes away.

The current RV industry is probably the worst market segment I've ever seen for owning up to their responsibility for their products.

Shame, shame on them all....

Took the words right out of my mouth. Once your check goes through, you're just a customer number!

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