Sorry to hear about your husband. Does it even try to slide out? Do you hear any motor noise when you try? Does the slide out have a manual way to work the slide out. Ours came with a handle to use similar to what is used for the stabilization jacks. I have never tried it, our had to use it, but it supposed to allow you to extend or retract the slide out if the motor fails. It almost sounds like there is some kind of safety lock in place that you need to undo before the motor will engage. Maybe take it to a dealer or camping world and ask them.
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