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Old 01-04-2015, 11:58 AM   #1
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tec fireplace

Is there any body out there that knows how to operate these tec flame fire places Model TT-FRPL-EF01-28. The instruction manual is not very good. Mine lights up but no heat comes out. Any ideas would help the dealer knows less then I do.
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Old 01-06-2015, 10:22 AM   #2
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mines a different model but when you open the panel the on/off switch is on the left and then on the far right there is another switch with a wheel that turns the heat part on. The wheel you turn to adjust the temp. Hope this helps. ill try and find our manual.
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Old 01-06-2015, 10:28 AM   #3
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Mine doesn't not have a wheel to turn the heat on. Thanks any way
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Old 02-10-2015, 11:22 AM   #4
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Ken, if you have a button with a thermometer on it , that adjusts the heat settings,
I am having another issue with the same stove ,the flame lights come on , the side lights come on , but i cant get the log lights to come on , they did at one time ,
I contacted the company , she had no clue and stopped responding to my emails,
I am trying to get another contact with the company , panelsolutions , but no luck as of yet ...
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Old 02-18-2015, 03:02 PM   #5
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I have still not resolved the log lights issue , i guess I should be happy it puts out heat , but trying to deal with panel solutions is an impossible task , I searched out the owner , Tom Zurek , sent him an email , and received the same horrible customer service that I received from Karen , who ironically is the customer service rep ..
I ask them a simple question " what is the procedure for turning on the log lights ?"
They reply ...
How long have you owned it ?
Ship it to us and we will fix it .
Unplug it to reset it ..
Multiple emails and they are useless.....
Rant over ....
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Old 09-10-2016, 10:10 AM   #6
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The temperature light is blinking and won't adjust down and no heat is coming from the unit! Help Please!
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Old 09-26-2016, 08:38 PM   #7
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Quote:
Originally Posted by Mike9224 View Post
The temperature light is blinking and won't adjust down and no heat is coming from the unit! Help Please!
X2
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