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06-05-2014, 04:17 PM
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#1
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jammer 16
Join Date: Feb 2013
Location: Joplin, Mo
Posts: 101
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Travel trailer lock recall
I happen to have look at the website for the FIC key and company who supplied door looks for forest river products. They have a recall on all door locks made from 1/1/2006 to 4/30/2013. Seems as though if you remove the key from the deadbolt lock in the 9 o'clock position it can lock
You inside and jam where you can't get out the offer a fix. The NHTSA recall # is 13E039. Company's web site lists the key numbers that are affected their web site is. Www. Fastecindustrial. Com. I found out because I had another problem with the lock
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2016 windjammer model 3025
2015 Ram 2500 Longhorn Diesel
Traveled 9200 miles in 2015 camping 68 nights
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06-05-2014, 04:23 PM
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#2
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Moderator Emeritus
Join Date: Sep 2008
Location: Shenandoah Valley of Virginia
Posts: 9,280
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Chap , DW Joy, and Fur Baby Sango
2017 F350 Lariat CCSB, SRW, 4x4, 6.7 PS
2017 Grand Design Reflection 337RLS
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06-05-2014, 04:32 PM
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#3
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Senior Member
Join Date: Apr 2012
Location: Weatherford, TX
Posts: 977
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Thanks... mine wasn't there...
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J & D in Lovely Weatherford, TX
2016 Jayco White Hawk 28DSBH TT
2014 Ram 2500 Crew Cab 4X4 6.7L Cummins
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08-10-2014, 01:33 PM
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#4
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Junior Member
Join Date: Apr 2013
Location: georgia
Posts: 17
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Thanks Mine was on there, I hadn't heard of it, a little surprised since we are the original owners and the recall is dated sept 2013. I had noticed our locks doing this but being our first TT I thought it was the way the locks worked.
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08-14-2014, 10:50 PM
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#5
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Senior Member
Join Date: Jan 2014
Location: West Carrollton, Ohio
Posts: 757
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Just found mine on the list. I wasn't even aware. Glad that I stumbled across this
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08-14-2014, 11:15 PM
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#6
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Senior Member
Join Date: Feb 2012
Posts: 825
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I ordered my replacement in April. Still have not receive d it. I was told by the company they are behind
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2012 Cedar Creek Silverback 29RE
2011 GMC 2500HD Diesel
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08-14-2014, 11:47 PM
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#7
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Moderator Emeritus
Join Date: Apr 2013
Posts: 5,173
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Ours was on the recall, but we never bothered replacing it. Both DW and I are aware of the recall so we make sure we don't lock it that way. Besides, we almost never lock it when people are in it.
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There's no use crying over spilt milk... unless it's on your keyboard.
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08-15-2014, 12:02 PM
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#8
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Member
Join Date: Oct 2012
Posts: 46
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Yep... Ours was on the list. Part ordered
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Home is where you park it.
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08-15-2014, 12:11 PM
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#9
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Senior Member
Join Date: Apr 2012
Posts: 1,472
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I replaced mine early in the recall. At that time it was quicker to call after you filled out the online form. Only took about a week at that time. They will send you a master key for removal and the new cylinder. You will return the master key and your old cylinder(s). in a prepaid envelope. Call if it's been awhile since you registered, but I heard they are swamped with requests right now. Be patient, but for safety sake DO replace them!
__________________
You can avoid reality, but you cannot avoid the consequences of avoiding reality – Ayn Rand
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08-15-2014, 06:00 PM
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#10
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Senior Member
Join Date: Jan 2014
Location: West Carrollton, Ohio
Posts: 757
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I called this morning. Have the guy my vin # and the key number. He said they would go out today or tomorrow
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08-15-2014, 06:46 PM
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#11
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Phat Phrog Stunt Crew
Join Date: May 2012
Location: Upper Penisula Michigan / Arizona
Posts: 2,767
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The other night I heard pounding next to my RV at midnight. Looked out to see the neighbor beating on his RV door. He was trying to break in his RV. His deadbolt was jammed. He finally we thru the fire escape window to get into the camper. He had to remove the inside lock cover and then beat the lock assembly out of the door. What a mess!!!!! Until you get the new lock, just use the top key..
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Ed & Ruthann / Toby and Tucker
2014 GMC Sierra Crewcab 2500 Duramax
2014 Wildcat 327ck
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08-15-2014, 06:58 PM
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#12
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Senior Member
Join Date: Sep 2013
Location: Idaho
Posts: 9,839
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Quote:
Originally Posted by elind
The other night I heard pounding next to my RV at midnight. Looked out to see the neighbor beating on his RV door. He was trying to break in his RV. His deadbolt was jammed. He finally we thru the fire escape window to get into the camper. He had to remove the inside lock cover and then beat the lock assembly out of the door. What a mess!!!!! Until you get the new lock, just use the top key..
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Oh man!
I replaced mine last fall took about two weeks to get them and about 10 min to swap them out.
Sent the master key and old tumblers back that following Monday real glad I did from what I just read above....
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2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
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08-15-2014, 06:59 PM
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#13
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Moderator Emeritus
Join Date: Apr 2013
Posts: 5,173
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Quote:
Originally Posted by elind
The other night I heard pounding next to my RV at midnight. Looked out to see the neighbor beating on his RV door. He was trying to break in his RV. His deadbolt was jammed. He finally we thru the fire escape window to get into the camper. He had to remove the inside lock cover and then beat the lock assembly out of the door. What a mess!!!!! Until you get the new lock, just use the top key..
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You sure it was the same issue as this recall? I can remove my key in the 'jammed' position and then put it back into unlock it. All it does on mine is jam the inside knob. From the outside, it behaves the same as if I lock it right or wrong.
Sent from my iPad using Forest River Forums
__________________
There's no use crying over spilt milk... unless it's on your keyboard.
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08-15-2014, 07:26 PM
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#14
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Senior Member
Join Date: Oct 2013
Posts: 1,443
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I had the malfunctioning locks but went a different route changed both my door handle/lock unit and replaced it with one that used a double sided key because there are too many units with the same key. Also changed the compartment locks because everybody has the same key for all the compartment locks, I had them keyed the same as the doors so one key opens all.
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Think about things before you do them make life easier not harder.
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08-15-2014, 07:48 PM
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#15
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Phat Phrog Stunt Crew
Join Date: May 2012
Location: Upper Penisula Michigan / Arizona
Posts: 2,767
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Quote:
Originally Posted by Kaadk
You sure it was the same issue as this recall? I can remove my key in the 'jammed' position and then put it back into unlock it. All it does on mine is jam the inside knob. From the outside, it behaves the same as if I lock it right or wrong.
Sent from my iPad using Forest River Forums
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I'm not sure what really jammed. They had already hammered in the key tumbler and started on the deadbolt. But something went wrong.
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Ed & Ruthann / Toby and Tucker
2014 GMC Sierra Crewcab 2500 Duramax
2014 Wildcat 327ck
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08-24-2014, 10:41 AM
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#16
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Member
Join Date: May 2014
Posts: 83
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You say you replaced the compartment locks? I'd like to know more about that. Our Forest River is new, and I find the compartment locks to be junk. Can't easily lock or unlock them. The key turns and turns. We've had them fly open while driving. I'd be interested in something higher quality.
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Linda
Solera 24R
Washington
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08-24-2014, 01:54 PM
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#17
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Senior Member
Join Date: Jan 2014
Location: West Carrollton, Ohio
Posts: 757
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I called and gave them my key number and the VIN # of my camper. I received the new keys and tumblers in about 5 days. Easy to replace
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08-24-2014, 02:26 PM
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#18
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Senior Member
Join Date: Dec 2012
Posts: 1,255
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News to me too and mine is on there. I just noticed the company letter on the nhtsa site addressing their customers (Forest River):
"Please note that we are not yet contacting individual consumers. And, we ask that you not do so at this time"
Then go on to say:
"If you have a mailing list of end-consumers that have a potentially affected lock in their possession, please let us know. With your permission, we would be happy to notify end consumers end consumers that you can identify by direct mail."
No wonder not many ever heard about this recall. What a load
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08-24-2014, 02:36 PM
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#19
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Senior Member
Join Date: Sep 2013
Location: Idaho
Posts: 9,839
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Quote:
Originally Posted by Yarome
News to me too and mine is on there. I just noticed the company letter on the nhtsa site addressing their customers (Forest River):
"Please note that we are not yet contacting individual consumers. And, we ask that you not do so at this time"
Then go on to say:
"If you have a mailing list of end-consumers that have a potentially affected lock in their possession, please let us know. With your permission, we would be happy to notify end consumers end consumers that you can identify by direct mail."
No wonder not many ever heard about this recall. What a load
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Is just like the Dometec 300 toilet, how many here had a bad one and got a letter or notice of a recall?
__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
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08-24-2014, 03:12 PM
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#20
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Senior Member
Join Date: Jun 2012
Posts: 10,907
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During my PDI the tech pointed out not to take out the key in the 9 o'clock position. That was over 2 years ago.
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1988 Coleman Sequoia - popup (1987-2009) - outlasted 3 Dodge Grand Caravans!
2012 Roo19 - hybrid (2012-2015)
2016 Mini Lite 2503S - tt (2015 - ???)
2011 Traverse LT, 3.6L, FWD
2009 Silverado 1500 Ext Cab, 5.3L, 4x4, 3.73
2016 Silverado 2500HD Dbl Cab, 6.0L 4x4, 4.10
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