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Old 04-02-2012, 07:47 PM   #1
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Water heater won't stay on

I have a 2007 Georgetown 350 SE and I'm taking it out for the fisrt time this week and I can't get the water heater to stay on more than a few minutes. I have water in the tank but I'm wondering if I have a bad thermostat that thinks the water is already hot. Any help would be appreciated.
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Old 04-02-2012, 07:52 PM   #2
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Model of Hot water heater?
are you running on electric or gas?
was your unit winterized? Maybe the bypass is on

do you get any hot water inside when you turn on the hot water tap?
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Old 04-02-2012, 08:12 PM   #3
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It's a Suburban that was winterized but I've swithed the bypass and water is going into the tank. I'm not getting any hot water because it's not staying on long enough.It's gas only.
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Old 04-02-2012, 08:14 PM   #4
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Quote:
Originally Posted by steve patterson View Post
It's a Suburban that was winterized but I've swithed the bypass and water is going into the tank. I'm not getting any hot water because it's not staying on long enough.
ok
are you running it on gas or electric?

have you tried to run it on one or the other to see if you have an issue with the electric side or gas side?

Maybe it was turned on with no water in it and burned the electric element out - just a guess here though
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Old 04-02-2012, 08:18 PM   #5
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did you see if the two black buttons need to be reset for the high limit and Tstat?

they may not look like they are popped but could be

I have attached a manaul for your assistance as well
Attached Files
File Type: pdf Suburban_hot_water_heater_manual.pdf (612.0 KB, 35 views)
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Old 04-02-2012, 08:19 PM   #6
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How can I tell if I've burned out the element? Thanks for the manual. I have a copy but according to my wife I'm technically challenged.
I did push the reset buttons and now there is nothing to push because they are recessed and I can't get the cover off to check on them.
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Old 04-02-2012, 08:30 PM   #7
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Quote:
Originally Posted by steve patterson View Post
How can I tell if I've burned out the element? Thanks for the manual. I have a copy but according to my wife I'm technically challenged.
I did push the reset buttons and now there is nothing to push because they are recessed and I can't get the cover off to check on them.
if they popped when pushed then that meant that they were probaly needing to be reset.

Verify you are getting heated water now
and as an FYI do not run the gas and electric at the same time unless you are taking a shower or have taken a shower and are looking for a quick recovery time.

you can verify the element by getting a Multimeter and verifying you have 110 volts across the element - if you are technically challenged then my suggestion is to get a buddy that knows how to use a meter and check it for you.

Black wire is voltage
white wire is Neutral
and the threaded section is grounded to the body of the heater.
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Old 04-02-2012, 08:41 PM   #8
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It's propane only and I've it running for a few minutes since I reset but it still won't stay running. Thanks for your help. Time for me to call it a night.
Bye for now
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Old 04-02-2012, 08:43 PM   #9
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propane only then you will not be able to check the element the same way.

my suggestion is to turn off the propane and after it cools down - check the venture to see if anything has made a home - maybe the flame is going out - thats where I would start

good luck and let us know what you find

bye
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Old 04-03-2012, 12:45 AM   #10
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Quote:
Originally Posted by sherdep
... an FYI do not run the gas and electric at the same time unless you are taking a shower or have taken a shower and are looking for a quick recovery time.
Uh oh -- why is that? This past weekend I ran both electric and propane water heaters the whole weekend. Is that a bad idea? If so, why?
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