Reply
 
Thread Tools Display Modes
Old 04-16-2009, 12:35 PM   #1
Member
 
opcop's Avatar
 
Join Date: Mar 2009
Location: Yucca Valley, Ca.
Posts: 31
A great contact for FR ultra lites and tent trailers

I own a 2007 Rockwood 8315SS and my kitchen faucet developed a crack at the base of the spout. I put plumbers putty around the crack, but it would still leak some. I contacted FR directly to see if I could buy a new faucet, since my warranty had expired. I was put in contact with Donna Vance, Rockwood, Flagstaff Ultra Lites and tent trailer Division. She was very plesant and helpful. I ordered it last week and it arrived yesterday. It was the wrong part so I called and left a message. Donna called me this morning and appoligzed, she mistyped one number on the part when she ordered it. She is sending me out the new kitchen faucet, $32.85 and I won't have to pay the shipping cost again. She asked if I was going camping soon because she would overnight it if needed. I didn't need it that quick and opted regular delivery. It was great dealing with someone who actually cares about the customer. Her contact phone is: 574-642-2640, ext 107 or email at: dvance@forestriverinc.com. I hope this is helpful to the forum.
__________________

__________________
The Wilson's
1994 Chevy 1500 Chevy Suburban, Equalizer hitch, 2007 Rockwood 8315SS
My photo albums: http://www.forestriverforums.com/for...bum.php?u=3937
opcop is offline   Reply With Quote
Old 04-16-2009, 08:43 PM   #2
Newb
 
Join Date: Nov 2008
Location: MD
Posts: 80
That's great, thank you!
__________________

__________________
******************
CDR, U.S. Navy
Me, him, 2 kids, 1 dog
F-350 (V-10) to tow
2010 Rockwood Signature Ultralite 8317RKSS
PattiPatti is offline   Reply With Quote
Old 04-08-2010, 09:30 PM   #3
Moderator Emeritus
 
Dave_Monica's Avatar
 
Join Date: Sep 2007
Location: Ontario, Canada
Posts: 4,329
More blatant advertising!
__________________


Nights camped in 2013 - 55, 2014 - 105, 2015 - 63
Dave_Monica is offline   Reply With Quote
Old 04-08-2010, 11:14 PM   #4
Senior Member
 
milzat's Avatar
 
Join Date: Aug 2006
Location: Prairieville, Louisiana
Posts: 1,927
commander ryker, my patience is wearing thin.
__________________
milzat is offline   Reply With Quote
Reply

Tags
rockwood, tent camper

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 08:05 AM.