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04-28-2017, 09:01 AM
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#1
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Junior Member
Join Date: Sep 2016
Posts: 13
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Buying parts from Forest River
HI
I see on the new off road pop ups there is a double step to enter the camper. I am interested in buying the double step for my 1910 Rockwood. The camp ground I stay at in Bristol Tennessee is very unlevel and I have a hard time getting into my camper. How can I purchase parts from Forest River direct?
Thanks
Joe
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04-28-2017, 09:09 AM
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#2
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Weekend Warrior
Join Date: Mar 2017
Location: Vevay, Indiana
Posts: 129
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I've tried to buy direct before, but they wouldn't sell to me. I had to go thru dealer. My dealer did offer to drop ship directly to me though.
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04-28-2017, 09:29 AM
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#3
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Senior Member
Join Date: Sep 2015
Location: Franklin County, PA
Posts: 3,526
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I tried buying two cabinet doors once and for 2 8x16 inch doors they wanted 150 dollars I asked for total price for shipping and they could not tell me but said it could be up to 100 dollars shipping. They are not set up to sell retail.
I found what I needed off Amazon , EBay, and Craigslist.
__________________
2019 Puma XLE 27QBC Toy Hauler
2005 Honda VTX 1300
2002 Goldwing 1800GL CSC Trike
2020 Ram 2500 Crew cab 6.5 bed
Ron & Shirley (Empty Nesters)
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04-28-2017, 09:36 AM
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#4
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Senior Member
Join Date: Oct 2015
Posts: 2,270
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Quote:
Originally Posted by JoeAdkins
HI
How can I purchase parts from Forest River direct?
Thanks
Joe
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I have found its like walking up to a craps table and is dependent on a lot of things such as, and not limited to or in any particular order;
*The specific FR division you're dealing with.
*Who answers the phone, do they know what they're talking about, and what kind of day are they having.
*What direction the wind is blowing.
*Is Venus aligned with Saturn.
*Leap-year.
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04-28-2017, 10:35 AM
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#5
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Senior Member
Join Date: May 2016
Posts: 967
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I've bought both a lift kit and replacement rock guard arms direct from FR with no problems.
__________________
2012 Rockwood Ultra-Lite 2701SS, Goodyear Endurance LRD, ProPride 3P 1400 hitch
2013 F-150 FX4 7700# GVWR SuperCrew 3.5L EcoBoost 157" WB Max Tow 3.73:1
John, Dawn and Emily... and Bella the camping kitty
visit our website at www.restcure.ca
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04-28-2017, 10:54 AM
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#6
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Senior Member
Join Date: Sep 2016
Location: SE Michigan
Posts: 2,024
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Quote:
Originally Posted by Mr Havercamp
I have found its like walking up to a craps table and is dependent on a lot of things such as, and not limited to or in any particular order;
*The specific FR division you're dealing with.
*Who answers the phone, do they know what they're talking about, and what kind of day are they having.
*What direction the wind is blowing.
*Is Venus aligned with Saturn.
*Leap-year.
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Fair statement as different divisions have different policies about buying direct. My division (Palomino, Colon, Michigan) will deal direct on replacement parts and upgrade accessories. In fact they have a full time parts line and I've gotten to know the parts manager.
If I want something, I just call Brian in Colon, shoot him my CC number and in a week, it's delivered to my door.
I'm sure not all FR divisions operate that way, but Palomino does.
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04-28-2017, 11:03 AM
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#7
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Senior Member
Join Date: Oct 2013
Posts: 191
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I purchased a water tank ($86) shipping ($80). Fender flairs ($18) shipping ($19). The shipping seems to usually be about the same as the item.
__________________
cabranch47
2009 Flagstaff HW27SC (NTU 2014)
1999 Ford F150
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04-28-2017, 12:04 PM
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#8
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Member
Join Date: Mar 2017
Location: North Carolina
Posts: 97
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Buying Parts fro FR
Recently talked to one of the FR Techs about cabinet catches for my Sunseeker 2430 and was told to go thru local dealer which I did.
__________________
George (Retired US Air Force)
Beverly (Retired Travel Agent)
2018 FR3 30DS
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04-28-2017, 12:11 PM
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#9
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Member
Join Date: Apr 2017
Location: East St Paul, Mb
Posts: 67
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I also ordered a lift kit for my rig direct from FR without any problems. Cost was reasonable. Brokerage fees and shipping pricey but my dealer didn't know this kit existed so at least I'm getting what I require.
__________________
Mike & Fay
2013 Rockwood 8289 Diamond with 3.5" lift
2017 GMC 2500HD Duramax
Curt A20 c/w GM Puck system
2021 56 night’s booked
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04-28-2017, 12:19 PM
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#10
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Senior Member
Join Date: Jun 2015
Posts: 639
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You forgot one
Quote:
Originally Posted by Mr Havercamp
I have found its like walking up to a craps table and is dependent on a lot of things such as, and not limited to or in any particular order;
*The specific FR division you're dealing with.
*Who answers the phone, do they know what they're talking about, and what kind of day are they having.
*What direction the wind is blowing.
*Is Venus aligned with Saturn.
*Leap-year.
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*Number of positive posts on FRF.
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04-28-2017, 12:31 PM
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#11
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Junior Member
Join Date: Dec 2016
Posts: 27
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The asst service manager keeps saying no retail, and referring me to:
parts
Giant Rec World
407-656-6444
RV Parts, Accessories, Supply Store
terri or elizabeth in parts
They are very helpful, although shipping is often a killer.
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04-28-2017, 12:44 PM
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#12
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Senior Member
Join Date: Nov 2007
Posts: 218
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Have you checked Camping World or Amazon about the steps you want. They have quite a few different ones, you need to know witdth of steps.
__________________
Rita B
2016 Surveyor 201RBD
2006 Jeep Commander 5.7 Hemi
Camping
2017- 27 days,2018- 100 days, 2019- 35 days
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04-28-2017, 01:00 PM
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#13
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Site Team
Join Date: Nov 2011
Posts: 4,499
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I needed a new rear ladder (don't ask) and contacted rockwood by email and got a reply with cost quote, and received the new ladder in about 3 weeks.
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2018 Forester 3011 DS
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04-28-2017, 01:22 PM
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#14
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Senior Member
Join Date: Apr 2013
Location: Santa Fe, Tx
Posts: 243
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Last year at the Goshen rally I bought 2 cabinet doors for $30 ea. I had to pay freight(UPS) to the tune of 10$. FR seems to be a lot more friendly at Goshen than normal.
__________________
2012 F250 6.2 gasser 373 rear
2013 Rockwood 2104S Mini Lite
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04-28-2017, 06:16 PM
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#15
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Senior Member
Join Date: Jan 2014
Location: Palm City, FL
Posts: 298
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Buying Parts From Forest River
I think the manufactures have a policy to protect their dealers in which they won't sell directly to you. However, I wanted some special aluminum trim that they used on my Georgetown but I could get it from FR or find in on the internet. So I asked my dealer to order it from FR. That worked, although, I probably had to pay the middle man.
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04-29-2017, 09:02 AM
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#16
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Senior Member
Join Date: Jul 2014
Location: SouthWest Michigan
Posts: 5,977
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Quote:
Originally Posted by JoeAdkins
HI
I see on the new off road pop ups there is a double step to enter the camper. I am interested in buying the double step for my 1910 Rockwood. The camp ground I stay at in Bristol Tennessee is very unlevel and I have a hard time getting into my camper. How can I purchase parts from Forest River direct?
Thanks
Joe
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Have you ever thought about making your own steps,,, you just need some wood & a little carpet,,, as long as you have room to carry them ???
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04-29-2017, 09:28 AM
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#17
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Senior Member
Join Date: Jun 2016
Location: Treasure Coast
Posts: 410
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I purchased a shore power inlet direct from Forest River. No problems, quick easy and cheaper than Amazon or any other RV website I found. Here is the phone number: 574-642-2640
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04-29-2017, 09:48 AM
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#18
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Senior Member
Join Date: Sep 2006
Location: Southeast
Posts: 427
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Quote:
Originally Posted by Mr Havercamp
I have found its like walking up to a craps table and is dependent on a lot of things such as, and not limited to or in any particular order;
*The specific FR division you're dealing with.
*Who answers the phone, do they know what they're talking about, and what kind of day are they having.
*What direction the wind is blowing.
*Is Venus aligned with Saturn.
*Leap-year.
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You are so very correct. I got lucky and got a hold of someone who knew what they were doing a few years ago. Purchased some doors, matching cabinet framing and some light fixtures directly for my Surveyor. It was a cumbersome process, but i think they gave me the same price as a dealer, based on the low price they charged me for the parts.
__________________
Chuck Roder & Family '07 Surveyor SV-235RS & '16 Chevy Silverado 2500HD (Gas) Crew Cab High Springs, FL.
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04-29-2017, 10:35 AM
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#19
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Senior Member
Join Date: Jul 2015
Location: Cheney, Washington
Posts: 254
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I purchased an adjustable step to use with our Wildcat. The bottom step is a little bit too high for me.
https://www.amazon.com/Camco-43676-A...ywords=RV+step
__________________
2020 Rockwood 2608BS
2017 Wildcat Maxx 26BHS
2016 Rockwood MiniLite 2503S (2015-2016)
2012 Ford F-150 Eco-Boost
2021 Ford F-250 Super Duty
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04-29-2017, 10:51 AM
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#20
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Senior Member
Join Date: Aug 2016
Posts: 621
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I have purchased various parts and pieces direct for my R-Pod. Transactions by phone and email were direct and straightforward.
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