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Old 10-12-2016, 11:17 PM   #1
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Need help fixing roof lift system of popup

I really messed up today. I have a HW27sc popup that I was setting up. I unlatched 3 of the 4 latches for the roof (forgot the last one) and started the winch. Of course I realized quickly what had happened, but too late. Now the front left of the roof where it was still latched is about 1-1.5 inches shorter when completely raised than the other 3 sides. Of course the door will not fit. I would go to a dealer for service, but am supposed to go on trip this weekend. Is this something I can fix with an adjustment? or have I broken a spring? Or do I have to go to a service center? I am pretty good at fixing things, but have no info on the lift system. Can anyone help? Thanks!
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Old 10-13-2016, 12:19 AM   #2
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Crank it all back down then back up again and see what happens.
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Old 10-13-2016, 01:57 AM   #3
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Roof help

Allready did that. I even wedged the low corner up and lowered the other 3 so they were even. Then raised all the way to no effect. I just realized that when the roof is completely lowered the low corner sits too low for the latch to engage. Maybe the winch pushed that post through a stop on that corner. Else why does it sit do low?
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Old 10-13-2016, 08:16 AM   #4
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Sounds like you bent the spring. Not hard to fix, a few hours at the most; however, the parts might take a few days. Just call Goshen to order. Might find them locally if you have a large dealer that does a lot of popup business.

They are sold as pairs for the front or rear.
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Old 10-13-2016, 08:29 AM   #5
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Are there any illustrations or instructions on the web to show how to check the springs and replace them?
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Old 10-13-2016, 08:53 AM   #6
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Check out popupportal.com
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Old 10-13-2016, 08:59 AM   #7
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Here's the website for Goshen Stamping which should have everything you need.

And Here's a thread with instructions that may help.

There are also instructions on there about how to adjust them.
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Old 10-13-2016, 09:50 AM   #8
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Ok, read entire thread and found PDF on replacing springs. Very good. Thanks!

My question now ... if the one corner is only 2 inches lower than the other 3 corners, do I really need to replace the whole spring? Is there some way to adjust 2 inches for one corner? I see how to adjust front versus back, but this is different. The cables are not broken and the roof still lifts.
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Old 10-13-2016, 11:16 AM   #9
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I can't see any way to adjust just one spring.

I'm thinking that you bent something, and if you're lucky it's a bracket that can either be replaced or straightened.

I'd check everything over real well to see if it's just a bracket. Compare that corner to the other corners.
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Old 10-13-2016, 01:47 PM   #10
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You could have a bent conduit at that corner; but the spring will most likely bend before the conduit bends. Worth checking out.

The springs are spot welded together where they are installed in the main track (aka wiffletree) so there is no adjustment for them. They both need to move at the same time to keep the roof level as it rises.

As for replacement, there are some here that have pulled them out to replace a cable (I for one). To replace a cable you have to pull out the rear springs, to replace the front springs is just another 15 minutes or so.

It is not hard, it is very greasy (or should be if the tracks have been greased as required).
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