I am surprised other owners have not chimed in on this tread. There are quite a few of us with newer HW units.
I am gonna give my tenting a good soaking this weekend to test out those sections.
So did you only have trouble with one of them? There are four of these panels in total correct? And was it only one? How about the other one on that side? Was it a directional rain that hit one side worse?
Good for you for complaining. It is good that they honored it. I wonder if they are getting a lot of claims.
I wish you luck that your new set does not have these cloth panels. I will complain straight away as well if these things leak. I am flabbergasted that they would change the material to such a cheap, thin material. I owned my pop up for 10 years and the fabric help up wonderful. I was very impressed with it. Then I got my new unit and it had these cloth panels in it. Got me concerned the first time I felt them.
I have done enough tent camping to know what works and what does not. This cloth does not look up to it at all.
Can't wait to hear back from you on your new set. Good luck.
P.S. Could you provide me with some contact information of who you called or got the e-mail from from Forest River? You can pm me if you wish.