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Old 06-10-2012, 08:02 PM   #1
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Pop up door doesnt fit with awning

We have a 2012 rockwood 2280 pop up. When we use the awning the roof of the camper pulls right causing a lot of pressure on the door. It actually pulled 2 of the door hold downs out of the door. Has anyone seen this problem. If there is anything i can do but stop useing awning. We like haveing awning out but cant keep brakeing door. Also if anyone knows how to get the hold downs for door, thanks
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Old 06-10-2012, 08:24 PM   #2
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I would say that if you bought the camper new, take it to the dealer and let them fix it under warrenty. Sounds like something got twisted pretty bad to pull the door apart.
Good Luck
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Old 06-14-2012, 06:59 AM   #3
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Are you using the braces for the up position. If not try using them by braces I mean the safety brackets used when raising top
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Old 06-14-2012, 04:02 PM   #4
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Yes i do use the supports. Thank you
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Old 06-16-2012, 01:28 PM   #5
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I have the same problem with my high wall. Because the roof is on "stilts" it moves. So when we open the awning, it shifts the weight. We've actually stopped trying to connect the top two stoppers because in high winds the roof moves and you can hear the stress in the door frame.
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Old 06-17-2012, 01:43 PM   #6
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Thank you. It seems like if i put the awning legs on the ground instead of side of camper it helps. Does any one know where i can get the stoppers for the door? I had 2 brake already
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Old 06-17-2012, 04:10 PM   #7
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Can you post pictures ? It would make it easier to visualize your unit and problem.
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Old 06-29-2012, 06:49 AM   #8
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We have the same problem with our 2006 Rockwood Premier (NTU). We tried putting velcro on the tabs-didn't work. Now I am thinking I will need to "counter-pull" the roof by putting guidelines on the opposing side of the roof. Shouldn't need to do that but there is about a 1/2" gap at the top of the door when we use the awning. Any other ideas would be welcome from others who have the same experience.
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Old 09-03-2012, 03:15 PM   #9
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Yes, we are having the same problem. We have a 2012 Flagstaff HW27KS. It has never occurred to us it was being caused by the awning. We have taken it back to the dealer where they raised the roof, installed the door (which naturally fit perfectly) and looked at us like we were crazy. The told us maybe there had been a strong wind and had caused the roof to shift. We have tried everything except the awning. We are camping now so we'll do something with the awning to see if that helps (we currently have about a 1/2 inch gap at the top of the door.

Thanks!
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Old 09-03-2012, 04:55 PM   #10
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I experienced the same thing the last time we went camping.......like you, we found that the ground poles on the ground seemed to help. Now here is the reason why it was happening to us. We had the stabilizer jacks down before we put the door in and put the bows up.......and may have been too far down to cause the box to twist some making the door not fit right to begin with. I searched this out and set up the camper again once we got home with out the jacks down and everything fit like a dream......poles in the side and on the ground. Looking back over the DVD about set up procedures......they put down the stabilizer jacks after the camper has been setup. Something to consider...
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