True, Crunch, but when the DW says the drawers, etc, are broken one must buck up and take a peek at the innards, so to speak.
Since both plastic straps were broken and hanging, I sat and looked for several minutes, wondering what held up the drawer supports in the first place, and also why were there 2 pieces of plastic hanging there. I'm a reasonably handy guy but my mind just would not accept it.