Negative: Berryland Campers

[DebbieMH]

We bought out Solera there in October 2012. Ok experience, not great but not terrible either. Then when we went to get service in December 2012, it was horrible, I ended up having to send letters to the managers and have a total fit. Finally, they did fix the very few things that needed attention. Now I went there today to look at a new Legacy MH. The salesperson was horrible. Was bound and determined he wasn't going to let us take a Legacy for a test drive until we have "made a deal" ... well, that's not happening - at least with Berryland. I had read a post from this past December praising them, so thought well ... maybe they got smart. NOT

If we do decide to purchase a new coach, I will go to Lazy Days in Tampa or somewhere else that seems to value customers. OK ... done with the rant.

[dannyabear]

I had bad experience at main location when i was buying a new TT, went to the other location in Holden and was great; I know MH are stocked in Ponchartoula location but may be able to work with sales from holden store?

[DebbieMH]

As far as I'm concerned, 3 strikes and you are out! There are other dealerships out there that do want customers. It is something too ... Berryland has been closed for over a week so their employees could enjoy the holidays. Well .. bah humbug ... a salesperson (who has been there for years) is not getting this sale, that's for sure.

[Oakman]

Good for you DebbieMH, if you're not treated right it's time to walk.

[JLeising]

Debby - I'll miss your Solera posts if you do upgrade -
Personally, I don't believe at all in the "local dealer" argument anymore. I also bought locally and found dealer support essentially worthless (different dealer, different part of the country). If I were buying again, I would go directly to the online stores (RV Direct gets good reviews here, in general). I quickly abandoned trying to get dealer support shortly after our purchase - I switched to a local independent RV repair and support facility - found them MUCH more accomodating and MUCH more skilled / better qualified than the dealer. I suspect there may be good dealers out there - but I think they are the edxception.

[DebbieMH]

Originally Posted by JLeising

Debby - I'll miss your Solera posts if you do upgrade -
.

Thanks! I'm not doing anything yet ... but probably will. We have found that we really like this RVing thing .... and need a bit more room to take additional folks and additional room for just us and the two dogs. Don't get me wrong, I love the Solera - but we do go a lot and are even thinking about selling our S&B house in Alabama and living in a Legacy during the week. Back to our real S&B home in NOLA on the weekends. Something to think about .... One S&B house is enough for anyone!

[DustyR]

Although I haven't picked up my GT yet (PDI Tomorrow) I had a totally different experience with Berryland. I have been there three times since February and never had an issue test driving anything I asked to drive. They have been most accommodating. In fact, I provided a credit card for a deposit and as of now it still hasn't been changed... again, I'm picking the coach up tomorrow. Hopefully that will go as smoothly as everything else had so far.

[Campin Cajun]

I bought my Berk from Berryland, one of the first things we did was test drive it. They offered the test drive. I had a great buying experience with them also. This was my second RV that I purchased there.

They are also building a larger shop to work on RVs, they will need to hire more techs though, they are crazy busy in that department.


2013 Berkshire 390 BH