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05-31-2015, 12:27 PM
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#1
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Junior Member
Join Date: May 2015
Posts: 1
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Rv wholesalers ddurnell
We just bought a trailer from RV wholesalers in Lake-view Ohio (darrell Durnells). We are from Ontario and bought from them due to the unbeatable pricing. we were happy with the service and we would recommend buying from them as we will be again ourselves.
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05-31-2015, 12:34 PM
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#2
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Senior Member
Join Date: Sep 2011
Location: Komoka Ontario
Posts: 2,680
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Congrads on your purchase what did you buy and how did you get on at the border.
We've been toying with this idea to because the dealers in Ontario just want to take you for every penny.
__________________
"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
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06-01-2015, 12:04 PM
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#3
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Junior Member
Join Date: Mar 2015
Location: springfield ohio
Posts: 28
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I have a permanent spot in Lakeview Ohio, I've called them 3 times for warranty issues and can't get them to return my call. I didn't buy my camper from them so I guess there P----- off about that. I've heard nothing but bad stories about RV Wholesalers!
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06-01-2015, 01:48 PM
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#4
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Site Team
Join Date: Jan 2007
Location: Goodyear, Arizona
Posts: 33,790
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Quote:
Originally Posted by bigmac123
I've heard nothing but bad stories about RV Wholesalers!
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Not sure where you're hearing that but I've been a member of a number of various RV forums, for over 10 years and the vast majority of RVW reviews are positive.
__________________
Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.) 
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
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06-01-2015, 01:58 PM
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#5
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,891
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Quote:
Originally Posted by bikendan
Not sure where you're hearing that but I've been a member of a number of various RV forums, for over 10 years and the vast majority of RVW reviews are positive.
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Agreed. I also have friends who have bought with positive results.
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06-01-2015, 02:05 PM
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#6
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Senior Member
Join Date: Sep 2011
Location: Komoka Ontario
Posts: 2,680
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I have heard mostly good things about RVW and when anything negative comes up they appear to be on it till it is resoled.
__________________
"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
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06-01-2015, 04:06 PM
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#7
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Site Team - Lou
Join Date: Oct 2009
Location: South Eastern PA
Posts: 23,269
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FYI - DDurnell is a member and senior executive of RV Wholesalers. He has been prompt and attentive to any complaints and even a brief search here will find his hands on approach to making his customers satisfied ones.
__________________
Lou & Freya the wonder dog
2008 GMC Sierra 3000HD Allison Duramax
2019 Flagstaff 8529FL
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06-02-2015, 09:58 AM
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#8
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Junior Member
Join Date: Mar 2015
Location: springfield ohio
Posts: 28
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I've been camping for 10 years in the Indian Lake, Lakeview area two different campgrounds and I have friends in numerous campgrounds around the lake. I've met two people that have purchased form RV Wholesalers. I find it strange that people that are 15 minutes from them chose to drive 50 miles like I did to purchase there RV. Maybe they treat people from out of state better, maybe it's because your not going to return there for warranty work. FYI maybe Mr. Durnell does not know what's going on in his dealership! And why do they advertise two different names for the same dealership?
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06-02-2015, 10:00 AM
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#9
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RVWholesalers Representative
Join Date: Feb 2011
Posts: 246
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bigmac123, I am thrilled to assist you with any work that you need done! I apologize if you have had a hard time getting in touch with us. We are working on so many units right now that we are a bit behind. Due to our great reputation and incredible service we are swamped. Please don't say though that you have heard nothing but bad stories, they simply don't exist unresolved. Also, you have not purchased from us. Shoot me an email and I will get someone right over to you! ddurnell@rvwholesalers.com thanks and I look forward to making you a believer in RVWholesalers!
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RVWholesalers
Representative
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06-02-2015, 10:46 AM
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#10
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Junior Member
Join Date: Mar 2015
Location: springfield ohio
Posts: 28
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Mr Durnell just sent you a email!
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06-02-2015, 02:20 PM
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#11
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RVWholesalers Representative
Join Date: Feb 2011
Posts: 246
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bigmac123, why are you being so harsh and yet expecting me to do warranty work for you? I have already said to you publicly and privately I am very happy to assist you EVEN THOUGH you did NOT purchase from me. I don't care where customers buy from, we are always willing to help because it is the RIGHT thing to do. I really do know what is going on in my dealership as I am here six days a week, unless I am on vacation. Please stop trying to harm my dealership while asking me to help you. I am a simple man with a family and a business that supports 50 other families. Bad reviews are very damaging and when you have never done business with us, in your case, very unfair. Give me and our team a chance before telling others how bad we are. By the way, I will be out of town from 6.3.15 until 6.16.15 to spend time with my family. David
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RVWholesalers
Representative
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06-02-2015, 02:50 PM
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#12
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Senior Member
Join Date: Aug 2014
Location: West Jordan, UT
Posts: 877
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I have never done business with RVW or MR Durnells shop but I would in a heartbeat! For an owner of a business to come on here and offer assistance when you didnt even buy from them just because it is the right thing to do speaks volumes to the character of a man and the reputation of the business that, that man represents! Kuddos to you Mr Durnell!
__________________
2018 XLR Nitro 36T15
2015 GMC 3500 6.6/Allison
Nights Camped (2018-16) (2017-16) (2016-13) (2015-13)
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06-02-2015, 03:05 PM
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#13
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Senior Member
Join Date: Apr 2012
Posts: 3,253
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Fake story from a bitter rival dealer, possibly???? Former disgruntled employee???? Any other guesses???? Regardless, basically I'm hearing an admitted NON-customer complain about "customer service". As others have said, the fact that Mr. Durnell is willing to offer assistance to someone that is attacking him speaks volumes for his business ethic.
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06-02-2015, 03:14 PM
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#14
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Senior Member
Join Date: Mar 2015
Location: Wisconsin
Posts: 158
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This thread is lose - lose and should be closed............. 
__________________
2016 Rockwood ROO 233S
2013 Ford F150 3.5 ECO SCREW
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06-02-2015, 03:16 PM
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#15
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Senior Member
Join Date: Feb 2015
Location: Idaho
Posts: 279
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Quote:
Originally Posted by SuicideSaints
I have never done business with RVW or MR Durnells shop but I would in a heartbeat! For an owner of a business to come on here and offer assistance when you didnt even buy from them just because it is the right thing to do speaks volumes to the character of a man and the reputation of the business that, that man represents! Kuddos to you Mr Durnell!
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+1
I would recommend them to anyone close based solely on their transparency on this forum.
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2015 nights camped (54)
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06-02-2015, 03:18 PM
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#16
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Site Team - Lou
Join Date: Oct 2009
Location: South Eastern PA
Posts: 23,269
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Personally, I would like to hear how the story ends.
Somehow I think David will come through as he has time and time again.
__________________
Lou & Freya the wonder dog
2008 GMC Sierra 3000HD Allison Duramax
2019 Flagstaff 8529FL
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06-02-2015, 03:30 PM
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#17
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Senior Member
Join Date: Sep 2011
Location: Komoka Ontario
Posts: 2,680
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Quote:
Originally Posted by Herk7769
Personally, I would like to hear how the story ends.
Somehow I think David will come through as he has time and time again.
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X2 Have yet to see anyone on here being dissatisfied after David goes the extra mile to help them.
__________________
"Well that didn't go as expected"
2015 Chev 2500HD Highcountry Duramax
Cedar Creek Silverback 33IK
Donald&Casey cairn terrier
Rest in Peace Mary my darling wife.
Scottish by birth Canadian by time.
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06-02-2015, 04:06 PM
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#18
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Junior Member
Join Date: May 2015
Location: Farragut TN
Posts: 24
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+1 RVW
Quote:
Originally Posted by DDC
X2 Have yet to see anyone on here being dissatisfied after David goes the extra mile to help them.
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We recently purchased a Rockwood camper from RVW and we had a very positive buying experience with them. No heavy sales pressure for add ons we didn't want or need. The camper was ready when they said it would be and I found no problems during the PDI or since then--going on 3 weeks. Granted, I've never asked them to do any service work, but they insisted we call them for help if we encounter any problems during our 6-week trip this summer. Based on the buying experience, I'm optimistic that RVW will work hard to resolve any warranty issues. +1 for RVW.
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06-03-2015, 08:26 AM
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#19
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RVWholesalers Representative
Join Date: Feb 2011
Posts: 246
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BumpyCamper, many thanks for your business! Please get in touch with me as you need anything at all. Please email me at ddurnell@rvwholesalers.com or call me at work: 877-877-4494 ext. 123 Thank you again for your business and I look forward to many years working with you! David
__________________
RVWholesalers
Representative
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06-03-2015, 08:26 AM
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#20
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Junior Member
Join Date: Mar 2015
Location: springfield ohio
Posts: 28
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Thank you Mr. Durnell Bob is coming over Sat. Morning.
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