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03-09-2017, 01:42 PM
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#1
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Junior Member
Join Date: Feb 2017
Posts: 21
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Where are the reputable FR dealers in Texas?
The forum has been great reading. Thank you all for the contributions. What concerns me is I am finding few, if any, reputable dealers in Texas. Most of the positive feedback are for those which are out of state 1k-2k miles away in the North or Northeast. What gives? Looking for Rockwood Sig UL ~Rich
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03-09-2017, 05:55 PM
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#2
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Senior Member
Join Date: Nov 2010
Location: Arlington, Texas
Posts: 469
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We bought from United RV in Ft. Worth Texas. They were very good and we a couple of things to repair. They got on it as fast as they could. The one thing I really enjoyed, was if they could not get to it fast enough, they would let me take the rv and go camping and bring it back on a certain date to get repaired. They were very good at communicating what's going on.
Jester
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2012 Super Crew 4WD 6.7 PSD
2015 Cardinal 3800 FL
2007 Road King Black Cherry-Hers
2007 Road King Blue-Mine
1979 FXS Hot Rod Shovelhead
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03-11-2017, 12:09 PM
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#3
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Member
Join Date: Feb 2017
Location: Weatherford, TX
Posts: 84
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We had a great experience with Fun Town RV, in Cleburne. They even had the factory add some options that are not available on our model.
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Russell and Nancy
2017 XLR 30HDS Hyper Lite TH
Prowler Regal TT
Dodge Ram 2500 HD Cummins
2018 Ultra Limited
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03-11-2017, 12:27 PM
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#4
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Junior Member
Join Date: Feb 2017
Posts: 21
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Reputable Dealers
United, I think, was listed in the top 50 US dealers. Fun Town has several posts with folks complaining about the service. I have seen a few good ones about the Cleburne site but the other Fun Towns, to include the Cleburne site, have been hit with negative responses mostly to service after the sale.
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03-11-2017, 01:33 PM
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#5
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Member
Join Date: May 2016
Location: Where I Park
Posts: 88
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MHSRV
We bought our FR Georgetown 328TS from MHS RV in Alvarado TX. South of Dallas. Good experience there.
Fitz
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03-11-2017, 01:38 PM
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#6
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Member
Join Date: May 2015
Posts: 87
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Stay far, far away from any McClain's except the Sanger location, horrible customer service!
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2015 Solera 24R
2014 Mercedes Chassis
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03-11-2017, 01:58 PM
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#7
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Senior Member
Join Date: May 2013
Location: Livingston, TX.
Posts: 318
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We "purchased" our 2014 Sandpiper April of 2013 from a dealer in the Corpus Christi area of Texas. We got very good price and were happy with that. Now having said that, the pdi was less than sparkling and we basically read all the manuals after and took notes during the pdi. On our shakedown we were lucky to be parked by very nice folks that gave us some good direction on several items.
During the one year (we were not offered the 2nd year, nor did we we know about FROG) warranty a few items needed to be addressed.
We were not pleased with the work nor the attitude of the service people and have had furthur work done at the international rally in Goshen by the factory techs and Sandpiper factory folks who absolutely know their business IMO.
I would be reluctant to take anything to our purchasing dealer unless it was at the point of a gun.
As far as Fun Town and their locations, my contacts at FR have told me corporate puts up with FT and their shenanigans because they order alot of iron from them and periodically send techs from Indiana to Texas to train their folks for various reasons.
__________________
2014 Sandpiper 35ROK
2004 Volvo VNL64T 630 left tandem
D-12 435 HP 740 CU
Western Golf and Country Cart (custom body, EZ-GO frame)
Arguing with some people is like trying to smell the color 9 
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03-11-2017, 04:35 PM
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#8
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Junior Member
Join Date: Feb 2017
Posts: 21
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If I could afford it and had the knowledge beyond a DIYer, I would open a local shop. On top of that I would have open bay times where people could come in and work on their own rigs supervised by the staff. Military installations have DIY garages with tool and lift rentals for those who can and want to save money.
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Rich
2018 Rockwood Sig 8329
2017 F-150
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03-11-2017, 05:51 PM
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#9
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Junior Member
Join Date: Mar 2017
Posts: 20
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We've bought 2 from Ron Hover in Katy. Pleased with them.
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03-11-2017, 06:18 PM
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#10
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Member
Join Date: Feb 2017
Location: Weatherford, TX
Posts: 84
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You're going to get 50 opinions from 50 people. Just follow your own good judgement.
As far as Fun Town, FR Corporate "puts up" with them because they are the biggest towable dealer in the US. Maybe there is a reason for that.
__________________
Russell and Nancy
2017 XLR 30HDS Hyper Lite TH
Prowler Regal TT
Dodge Ram 2500 HD Cummins
2018 Ultra Limited
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03-11-2017, 07:29 PM
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#11
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Senior Member
Join Date: Jul 2015
Location: Where the stars at night are big and bright
Posts: 970
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Bennett's RV in Granbury. They were absolutely great when we bought our SolAire. They are small but family owned. Took care of our warranty problems right away and were very cheerful. We would definitely buy from them again.
__________________
2015 Palomino SolAire 20RBS
2022 Silverado 2500HD LT Duramax 4WD
2015: 18 days; 2016: 21 days; 2017: 19 days; 2018: 26 days; 2019: 8 days; 2020: 0; 2021: 10 days.
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03-11-2017, 08:52 PM
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#12
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Senior Member
Join Date: Dec 2012
Posts: 350
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Quote:
Originally Posted by elchilero53
Bennett's RV in Granbury. They were absolutely great when we bought our SolAire. They are small but family owned. Took care of our warranty problems right away and were very cheerful. We would definitely buy from them again.
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Excellent dealership located 28 miles south of Fort Worth. I have dealt with them for 15 years. They are in fact a "home grown" dealership since the seventies. VERY ethical and no pressure selling allowed! They do not sell the FR line. I have attached their website for brands, etc. They also have an RV park directly to the rear of their premises for any one to pay/use. bennettsrv.com/
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03-12-2017, 12:54 AM
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#13
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Blog: RVroadtripper.com
Join Date: Jul 2012
Location: Near Dallas Texas
Posts: 1,000
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Positive: United RV Ft. Worth
Bought a 2013 Kodiac then a 2016 Wildcat. They beat RV Wholesalers and other ones like that by several thousands. Their service at and after the sales has been superb. Can't say enough good things about their manager Phil and his excellent crew.
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03-12-2017, 05:13 AM
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#14
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Senior Member
Join Date: Jul 2014
Location: Texas Hill Country
Posts: 269
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I've had an overall positive at FunTown Waco but dealing with FR has been like pulling teeth. I had a 2014 Wildcat that was bought back and a 2014 Silverback that was sent back to the factory.
It has taken a lot of work to get to the point of how it should have left the factory. After the factory work I am now satisfied with our unit. I believe that Funtown was key in making it happen.
Salt
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2014 Silverback 29RE, 2014 Ram 2500 CC 4x4 Hemi 6.4 auto w/ airbags, B&W Companion. Saltwater boats and rum like any good pirate.
Lose the 2nd and the rest will follow.
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03-12-2017, 01:09 PM
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#15
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Senior Member
Join Date: Jul 2015
Location: Where the stars at night are big and bright
Posts: 970
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Quote:
Originally Posted by l001952119
Excellent dealership located 28 miles south of Fort Worth. I have dealt with them for 15 years. They are in fact a "home grown" dealership since the seventies. VERY ethical and no pressure selling allowed! They do not sell the FR line. I have attached their website for brands, etc. They also have an RV park directly to the rear of their premises for any one to pay/use. bennettsrv.com/
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Couldn't agree more! They made us feel right at home. They do sell FR but under the Palomino label. Our Palomino SolAire has FR stickers on it.
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03-12-2017, 03:50 PM
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#16
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Senior Member
Join Date: Apr 2016
Location: Cedar Creek Lake, TX
Posts: 3,484
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Quote:
Originally Posted by HyperCamp
You're going to get 50 opinions from 50 people. Just follow your own good judgement.
As far as Fun Town, FR Corporate "puts up" with them because they are the biggest towable dealer in the US. Maybe there is a reason for that.
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A lot of truth in this. Don't base your decision on one or two reviews.
I also used Fun Town in Cleburne, and was very pleased, but then I've not had warranty work performed either. Lots of great dealers around the state.
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03-13-2017, 04:30 PM
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#17
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Junior Member
Join Date: Feb 2017
Posts: 21
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Sales I think you will get good service most places, it is after the sale and more importantly service and warranty work when needed. It sounds like there are a few really good service centers especially those who some of you return to year after year
__________________
Rich
2018 Rockwood Sig 8329
2017 F-150
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03-13-2017, 06:46 PM
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#18
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Junior Member
Join Date: Jan 2017
Posts: 8
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Quote:
Originally Posted by CedarCreekWoody
A lot of truth in this. Don't base your decision on one or two reviews.
I also used Fun Town in Cleburne, and was very pleased, but then I've not had warranty work performed either. Lots of great dealers around the state.
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X2
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03-19-2017, 07:26 PM
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#19
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Junior Member
Join Date: Sep 2016
Location: Mesquite, TX
Posts: 15
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Longhorn RV
We have been very pleased with Longhorn RV in Mineola, Texas. Everyone has been very professional and very patient with our questions and concerns.
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03-20-2017, 09:32 AM
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#20
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Junior Member
Join Date: Feb 2017
Posts: 21
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How about service after the sale. Who do you all recommend within the state?
__________________
Rich
2018 Rockwood Sig 8329
2017 F-150
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