Reply
 
Thread Tools Display Modes
Old 07-31-2013, 07:00 PM   #11
Senior Member
 
Join Date: Jul 2010
Posts: 467
Quote:
Originally Posted by bignugget View Post
Thanks for the help guys. It really helps me vent a little. I think when they call to pick it up. I am going to go get it and if the brakes are not to my liking I will just fix them myself. The stress is not worth the two hours of labor it would take me to fix them. Lippert has already told me they would send me the parts. I guess I just expected more from a dealer I just spent $40,000 with.
just so you don't feel bad, I have bought a 2010 36 RE touring edition, a 2011 Ridgview super c, a 2013 36 CKTS touring edition and now a 2013 Aviator wright flyer from the same dealer in the past 3.5 years and still get lousy service.
__________________

__________________
bob34787 is offline   Reply With Quote
Old 07-31-2013, 07:12 PM   #12
Graduate Member
 
RoadTrip's Avatar
 
Join Date: Aug 2012
Location: Columbia, MO
Posts: 508
Quote:
Originally Posted by bob34787 View Post
why oh why is it one of the 1st things people think of, call a lawyer. Why? the dealer is under no obligation to fix it at all yet alone correctly as long as you are talking a unit under warranty. Now if you paid for a service than you have rights.
Because that's how we settle disagreements over contracts?

Better than dueling.
__________________

__________________
--2009 Sunseeker 2860DS (Class C)
- one Hotwife, and two boys under 2(with one on the way!)
2013 - 53 days
2012 - 26 days

RoadTrip is offline   Reply With Quote
Old 07-31-2013, 07:26 PM   #13
Senior Member
 
Join Date: Jul 2010
Posts: 467
well than you would have to sue the manufacturer not the dealer, as they are not obligated to provide warranty work. As I read the OP I did not see where the manufacturer did not want to warrant the defect, just the dealer.
__________________
bob34787 is offline   Reply With Quote
Old 07-31-2013, 07:27 PM   #14
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 15,047
Quote:
Originally Posted by bignugget View Post
The owner wasn't really friendly when we made the purchase.
Hate to hear that..............................so, do you want me to call the ex?
__________________
2011 Flagstaff 831 RLBSS

Ducks are just all-terrain chickens
wmtire is online now   Reply With Quote
Old 07-31-2013, 07:30 PM   #15
Member
 
Join Date: May 2012
Posts: 98
No, lippert has no problem sending parts. Just the dealer providing poor customer service and being a smart*** in the process.
__________________
bignugget is offline   Reply With Quote
Old 07-31-2013, 07:32 PM   #16
Member
 
Join Date: May 2012
Posts: 98
Quote:
Originally Posted by wmtire View Post

Hate to hear that..............................so, do you want me to call the ex?
You send her down there and we will all go to jail.
__________________
bignugget is offline   Reply With Quote
Old 07-31-2013, 07:33 PM   #17
Member
 
Join Date: May 2012
Posts: 98
Wait until later when I get pissed off again and I will change my mind on sending your ex.
__________________
bignugget is offline   Reply With Quote
Old 07-31-2013, 07:59 PM   #18
Senior Member
 
Join Date: Jul 2010
Posts: 467
Quote:
Originally Posted by bignugget View Post
No, lippert has no problem sending parts. Just the dealer providing poor customer service and being a smart*** in the process.
my first FR was my 2010 36RE that if memory serves me was just about 80,000, during one of my warranty trips the dealer decided it was OK to paint a motorhome next to my RV, well the expected outcome came to be, my RV was covered with overspray. They paid to have it removed, than told me never to come back as the would no longer provide warranty service for me. But they have to , I thought, so I called FR, boy was I surprised to find out that no they do not have to provide service to anyone they choose not to. My opinion is let a factory authorized private Rv repair shop do, they will bill the manufacturer and generally care about the kind of work they do.
__________________
bob34787 is offline   Reply With Quote
Old 07-31-2013, 08:09 PM   #19
Senior Member
 
Great Horned Owl's Avatar
 
Join Date: Feb 2012
Location: Lake County, Illinois
Posts: 301
Quote:
Originally Posted by bob34787 View Post
why oh why is it one of the 1st things people think of, call a lawyer. Why? the dealer is under no obligation to fix it at all yet alone correctly as long as you are talking a unit under warranty. Now if you paid for a service than you have rights.
Do I understand you correctly? Are you asserting that If a dealer seffl a defective unit that he has no obligation to repair it? Id so, who is obligated to do the repair?

Joel
__________________
2011 Silverado 2500HD Duramax, 4x4, crew cab, long bed
Palomino Puma 253-FBS, 27' 5th wheel
1994 19' Class B on Chevy chassis
Great Horned Owl is offline   Reply With Quote
Old 07-31-2013, 08:13 PM   #20
Member
 
Join Date: May 2012
Posts: 98
That's great advice. Do I have to contact forest river to find out who the closest repair shop is? There website just list dealers. A lot of dealers really don't want to help with warranty work if they did not sell it to you. I will fix the brakes myself but in the future if something comes up that info would come in handy. I did not realize a dealer did not have to provide warranty work for something they sold.
__________________

__________________
bignugget is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 01:28 AM.