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Old 04-19-2012, 09:09 AM   #271
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Thanks!
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Old 04-19-2012, 06:34 PM   #272
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We have a Sabre 31CKTS and need to know the manufacturer and 4digit number of the king pin to purchase the correct capture plate. Anyone able to help?
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Old 04-20-2012, 02:11 PM   #273
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Need Water Heater Help

I burned out my water heater element in our Silhouette 300BHDS. I replaced the element, but still no hot water. I checked interior and exterior switch, seem good, as is the breaker. Checking the leads to the element, I am not getting any measurable voltage I would expect. Someone on another forum mentioned a 12 volt relay to energize the element.

A few questions; is this relay correct? To check any other components it appears the whole panel and water heater will have to come out. Anyway this would be covered under warranty to have my problem checked by a repair shop (trailer is only about 8 months old)? Is there anyway I could speak to a factory tech about this? Desperate to get our electric heater running again. Thanks.

Jason
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Old 04-20-2012, 03:27 PM   #274
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did you try the reset on the hw heater ?
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Old 04-20-2012, 06:17 PM   #275
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I did, the buttons didn't press or click or anything.
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Old 04-20-2012, 06:34 PM   #276
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Quote:
Originally Posted by West Texan View Post
I burned out my water heater element in our Silhouette 300BHDS. I replaced the element, but still no hot water. I checked interior and exterior switch, seem good, as is the breaker. Checking the leads to the element, I am not getting any measurable voltage I would expect. Someone on another forum mentioned a 12 volt relay to energize the element.

A few questions; is this relay correct? To check any other components it appears the whole panel and water heater will have to come out. Anyway this would be covered under warranty to have my problem checked by a repair shop (trailer is only about 8 months old)? Is there anyway I could speak to a factory tech about this? Desperate to get our electric heater running again. Thanks.

Jason
I haven't heard about a relay in the system. But I would first suspect the thermostat. If it isn't functioning, you won't have current at the element(s).
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Old 04-23-2012, 09:15 AM   #277
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King Pin Answer

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Originally Posted by Catman86 View Post
We have a Sabre 31CKTS and need to know the manufacturer and 4digit number of the king pin to purchase the correct capture plate. Anyone able to help?
Your unit has a Lippert King pin #1620.
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Old 04-23-2012, 10:38 AM   #278
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Water Heater Help

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Originally Posted by West Texan View Post
I burned out my water heater element in our Silhouette 300BHDS. I replaced the element, but still no hot water. I checked interior and exterior switch, seem good, as is the breaker. Checking the leads to the element, I am not getting any measurable voltage I would expect. Someone on another forum mentioned a 12 volt relay to energize the element.

A few questions; is this relay correct? To check any other components it appears the whole panel and water heater will have to come out. Anyway this would be covered under warranty to have my problem checked by a repair shop (trailer is only about 8 months old)? Is there anyway I could speak to a factory tech about this? Desperate to get our electric heater running again. Thanks.

Jason

Dear Jason,
I would first suggest that you take it to the closest Sabre dealer or Forest River dealer. You can also contact Suburban at 423-775-2131 and ask for customer service.

I wish you good luck.
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Old 04-23-2012, 06:59 PM   #279
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Thanks for the number, the tech at Suburban was able to give me a little insight into the possible problem.
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Old 04-23-2012, 07:15 PM   #280
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Thanks for the number, the tech at Suburban was able to give me a little insight into the possible problem.
just so we all know ......... what was the possible solution ?
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