Your story is pretty common.
MANY FR complaints end up being the dealer's fault.
FR makes an easy scapegoat so they don't have to divulge that they are the problem.
Much easier to blame the manufacturer that's hundreds of miles away.
That way the customer focuses their anger on the manufacturer and not them.
I would even say that the majority of complaints are this way.
and Zoe the Wonder Dog(R.I.P.)
'07 Roo 23SS pushing an '07 Chevy Avalanche
Equalizer WDH and Prodigy BC