Reply
 
Thread Tools Display Modes
Old 03-20-2013, 08:18 PM   #321
Moderator Emeritus
 
RVChick's Avatar
 
Join Date: Oct 2012
Location: In the Country
Posts: 6,341
I sure hope Christopher Columbus can help you out!!

We bought from a wonderful dealership, but they are 600 miles away. We understood that any FR dealer would be able to care for our warranty work, and mistake on my part, I did not verify with our local dealer to be sure it was true. So first work we needed done, we find out that they do not sell the XLR Thunderbolts, and therefore do not have the knowledge to work on it. It has made it rough, but my dealer came through for us being long distance, and we had authorization to have someone come out to us, and do work. That was terrific service! Thank you Youngs RV Centers! I live you guys!!
__________________

__________________
Kenny n Karen
TV: 2007 Chevy Silverado 3500 DRW - named Alice
RV: 2012 XLR Thunderbolt 35x12 - named Thor
RVChick is offline   Reply With Quote
Old 03-22-2013, 08:05 PM   #322
SYE
Phat Phrog Stunt Team
 
SYE's Avatar
 
Join Date: Dec 2011
Location: Burton, MI.
Posts: 4,115
Went to the dealership yesterday after work with the DW and we talked to the pseudo General Manager, being the other one was recently let go, and he told us that he would check into the status of our repairs and give us an estimated time of return, and he would call us today and give us an update. Well now it is almost 8pm and not a phone call one was received today!!! Just as I figured, it seems like everyone at this dealership is worthless!!!! So I am no sooner to finding out when my Columbus will be returned to me. I think over a month to fix it for the parts that they had in is way too long. Oh, did I mention the fact that they sent me an e-mail telling me that everything was done except the Landing gear that they broke and the bedroom AC unit, when in fact, only 2 of the of the about 37 items have been fixed or replaced, and one of them was an add on that I wanted done, so technically they have only done 1 thing!!! Super Pissed off!!!
__________________

__________________
Scott & Vicki
2018 Silverado 3500HD Dually 6.6L Duramax/Allison
2018 Columbus 366RL 1492 Edition
Camped 2012 19, 2013 110, 2014 129, 2015 97
2016 93, 2017 79 Nights Camped 2018 4 nights reserved
SYE is offline   Reply With Quote
Old 03-23-2013, 08:15 AM   #323
Senior Member
 
jevanb's Avatar
 
Join Date: Dec 2012
Location: Michigan
Posts: 1,441
That sucks, if you want my keep a eye on it daily and give visual updates let me know since I go past it 5 days a week, is it inside?
__________________
2012 Wildcat 344QB

06 LBZ ,CC 4x
lots of mods
Superglide
jevanb is offline   Reply With Quote
Old 03-23-2013, 08:24 AM   #324
SYE
Phat Phrog Stunt Team
 
SYE's Avatar
 
Join Date: Dec 2011
Location: Burton, MI.
Posts: 4,115
Quote:
Originally Posted by jevanb View Post
That sucks, if you want my keep a eye on it daily and give visual updates let me know since I go past it 5 days a week, is it inside?
No that's OK, but thanks for the offer. It is in the back by the service area on a jack stand. I am guessing after Wednesday they will be calling more often with updates!!
__________________
Scott & Vicki
2018 Silverado 3500HD Dually 6.6L Duramax/Allison
2018 Columbus 366RL 1492 Edition
Camped 2012 19, 2013 110, 2014 129, 2015 97
2016 93, 2017 79 Nights Camped 2018 4 nights reserved
SYE is offline   Reply With Quote
Old 03-23-2013, 10:08 AM   #325
Moderator Emeritus
 
RVChick's Avatar
 
Join Date: Oct 2012
Location: In the Country
Posts: 6,341
Quote:
Originally Posted by syencer View Post
Went to the dealership yesterday after work with the DW and we talked to the pseudo General Manager, being the other one was recently let go, and he told us that he would check into the status of our repairs and give us an estimated time of return, and he would call us today and give us an update. Well now it is almost 8pm and not a phone call one was received today!!! Just as I figured, it seems like everyone at this dealership is worthless!!!! So I am no sooner to finding out when my Columbus will be returned to me. I think over a month to fix it for the parts that they had in is way too long. Oh, did I mention the fact that they sent me an e-mail telling me that everything was done except the Landing gear that they broke and the bedroom AC unit, when in fact, only 2 of the of the about 37 items have been fixed or replaced, and one of them was an add on that I wanted done, so technically they have only done 1 thing!!! Super Pissed off!!!
Oh Sy that sucks! So the work they did do was the add on??? The one thing they can charge you for??!?
__________________
Kenny n Karen
TV: 2007 Chevy Silverado 3500 DRW - named Alice
RV: 2012 XLR Thunderbolt 35x12 - named Thor
RVChick is offline   Reply With Quote
Old 03-23-2013, 10:28 AM   #326
SYE
Phat Phrog Stunt Team
 
SYE's Avatar
 
Join Date: Dec 2011
Location: Burton, MI.
Posts: 4,115
Quote:
Originally Posted by RVChick View Post
Oh Sy that sucks! So the work they did do was the add on??? The one thing they can charge you for??!?
Yep it sure was, it was something that I could have doine, but I sasid as long as they were doing all the other work I said what nthe hell!!! On another note, the dealership called my wife earlier and told us that the parts were on order and it was the new gal down at Columbus that was nthe problem getting everything shipped out to us. He also told me that he spoke to someone at the head of Columbus and assured that my parts would be shipped out on Monday. We are goint to the Columbus plant on Friday for a tour so if we have not got everything by then, maybe we could check on it while we are down there, still pissed off about the whole od=rdeal, when you spend that kind of money on something, you thinkl that they would jump through hoops to keep the customer happy, so they did offer to wash my unit and top off the propane tanks for our trouble. In my opinion, the tranks were never filled when we bought the thing, I went for 1 weekend and by Sunday at lunch, all 3 tanks were empty. I checked for leaks and founf none, so they did not even fill them!!!! Too bad they would not throw in the JT strong Arm Stabilizers that I asked them to get a quote on for me. I guess they w=were shippid those instead of my Landing Gear!!!
__________________
Scott & Vicki
2018 Silverado 3500HD Dually 6.6L Duramax/Allison
2018 Columbus 366RL 1492 Edition
Camped 2012 19, 2013 110, 2014 129, 2015 97
2016 93, 2017 79 Nights Camped 2018 4 nights reserved
SYE is offline   Reply With Quote
Old 05-10-2013, 10:39 AM   #327
Junior Member
 
Join Date: Feb 2013
Posts: 11
Does anyone know if the sewer spigot on the 320rs is glued on or screwed on? I damaged my band spanking new sewer spigot and may need to replace instead of relying on RV lot to do the job. I am hoping to take the trailer out soon and don't know if the RV people will get to it in time.
Thanks for any help.
__________________
txcolumbo is offline   Reply With Quote
Old 05-10-2013, 10:41 AM   #328
Phat Phrog Stunt Team
 
TURBS's Avatar
 
Join Date: Aug 2011
Location: Iowa
Posts: 34,337
Quote:
Originally Posted by txcolumbo View Post
Does anyone know if the sewer spigot on the 320rs is glued on or screwed on? I damaged my band spanking new sewer spigot and may need to replace instead of relying on RV lot to do the job. I am hoping to take the trailer out soon and don't know if the RV people will get to it in time.
Thanks for any help.
What?

You mean the sewer outlet pipe?

If so there glued .

Turbs
__________________
TURBS is offline   Reply With Quote
Old 05-10-2013, 11:01 AM   #329
Junior Member
 
Join Date: Feb 2013
Posts: 11
Yes the sewer outlet pipe the flex hose connects to. Thanks I appreciate it.
__________________
txcolumbo is offline   Reply With Quote
Old 05-13-2013, 06:30 PM   #330
Junior Member
 
Join Date: May 2013
Location: Louisiana
Posts: 28
I am new to this forum but find many interesting topics being discussed, so I look forward to many conversations with the knowledgeable people here.
__________________

__________________
2013 Columbus 365RL

It's All Good!!!
Geeza42 is offline   Reply With Quote
Reply

Tags
5th wheel

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 06:00 AM.