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Old 06-14-2013, 09:21 AM   #351
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I'm now sure what is meant here by the term Quality Control. If you mean inspection of each unit off the floor for defects in workmanship (100 % inspection) that is not a good way to go. 100% inspection is only 85% effective. So for every 100 defects 15 will get out to the dealer. It's better not to blame Quality Control for not catching the defect but to instruct the assemblers how to do it right in the first place. Granted not all problems are due to poor workmanship some are defects in supplied parts to the factory by outside vendors. These problems should be handled by QC along with spot checks of certain units off the floor. Put the burden of Quality on the people doing the work not on the person who may miss a defect some of witch are hidden.
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Old 06-14-2013, 09:39 AM   #352
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Originally Posted by BuckeyeChuck View Post
I'm now sure what is meant here by the term Quality Control. If you mean inspection of each unit off the floor for defects in workmanship (100 % inspection) that is not a good way to go. 100% inspection is only 85% effective. So for every 100 defects 15 will get out to the dealer. It's better not to blame Quality Control for not catching the defect but to instruct the assemblers how to do it right in the first place. Granted not all problems are due to poor workmanship some are defects in supplied parts to the factory by outside vendors. These problems should be handled by QC along with spot checks of certain units off the floor. Put the burden of Quality on the people doing the work not on the person who may miss a defect some of witch are hidden.
Agree 100%, the best inspectors are the assemblers in the next station on the assy line. Foremen should be spot checking constantly for assy problems & procedural improvements instead of sitting at desks and trying to look busy. Workers should write the work instructions as they know how to do the job better than a tech writer/industrial engr in the office.
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Old 06-14-2013, 09:11 PM   #353
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Wiring Diagrams

Please excuse me if I'm posting to the wrong forum but I need a little help.

Are there any wiring diagrams available for my 2013 Columbus 320RS? It would be very helpful to know the routing of internal and external wires as well as TV coax to bedroom & living room. E.G. Are there wiring raceways or do I have to remove wall board to add/change existing wiring.

Thank you in advance for your help.

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Old 06-14-2013, 10:19 PM   #354
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No service manual, drawings, etc. available to customers. Remove the two wallboard access panels in basement by the water panel area. Then get amazed by the rat nest inside. You have to use the wiring diagrams that come with the owner's manuals for the various features your RV has.

No manuals whatsoever for cable/dish wiring other than black is cable and orange is dish. AC wiring is typical residential Romex style. DC wiring is tons of crimp connectors and random color coded wires. Have fun!

Regarding quality checks........
EVERY rv leaving the factory should have it's systems check to confirm they are operational. Assuming that they are because the employees have been instructed how to do it correctly is plain BS. But lets assume that the factory doesn't do all systems checks and they rely on the dealer to do it for them. So the dealer preps the RV and gets it ready for the PDI. By now EVERY system in the rv should be checked to confirm it works.


To rely on quality is built in at the factory for a quality assurance program is crazy. It obviously doesn't work! The sad fact is there is documented case after case that buyers find systems that don't work on a brand new RV at their PDI.
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Old 06-14-2013, 11:01 PM   #355
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Thank you joelek for the quick response. I was afraid that was the policy. It's unfortunate for those of us that like do it ourselves.
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Old 06-14-2013, 11:32 PM   #356
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Since wiring diagrams are not available, does anyone know if the backup light circuit is carried to the rear of Columbus RS 320?

Or do I need to pick it up at the pin box and run circuit to rear?
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Old 06-14-2013, 11:33 PM   #357
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I'm assuming it is an agreement with dealers to protect their billable service business. I had a mobile tech come out to find out why my water heater did not work on electric. Propane part of water heater was fine however. Basically you have to remove access panels from basement, switch panel from inside rv, and start tracing wires out. No wire numbers and no wiring diagram. All done manually. Granted the tech is a master RV tech so that may explain why they don't need wiring diagrams. Figure it out as you go is the method used instead.
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Old 06-17-2013, 08:36 AM   #358
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I'm assuming it is an agreement with dealers to protect their billable service business. I had a mobile tech come out to find out why my water heater did not work on electric. Propane part of water heater was fine however. Basically you have to remove access panels from basement, switch panel from inside rv, and start tracing wires out. No wire numbers and no wiring diagram. All done manually. Granted the tech is a master RV tech so that may explain why they don't need wiring diagrams. Figure it out as you go is the method used instead.
What was done to fix the issue - if you don't mind me asking? My new 295RL also does not heat on electric (propane fine).

I'm waiting to take it to the dealer as soon as they let me know the current parts that are on order arrive.
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Old 06-17-2013, 09:32 AM   #359
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What was done to fix the issue - if you don't mind me asking? My new 295RL also does not heat on electric (propane fine).

I'm waiting to take it to the dealer as soon as they let me know the current parts that are on order arrive.
Tim, Make sure that you have both switches on there is a switch in the electric switch panel marked water heater Electric and there is also a switch in the bottom left corner ou the outside hot water panel, it is sometimes hard to see. If that does not work then I would say take it in
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Old 06-17-2013, 10:02 PM   #360
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There are 5 main items for getting the water heater to work on electric.
1 = small black switch lower left corner of water heater
2 = thermostat overtemp kickout - push round black buttons in water heater to reset them if they pop.
3 = inline fuse buried on floor behind plumbing access panels in basement/storage
4 = red switch for water heater on electric lights switch panel
5 = circuit breaker for water heater in main breaker panel

ALL of these were good on my rig but still did not work on electric. Propane worked fine however. Problem was two bad crimp connections from factory. One shorted out and one was so loose wire fell out completely. Had to pull water heater to fix them. The wiring was is buried between wall and water heater so the service tech could not get at it from the access panel areas.
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