We bought ours from the Campers Inn in Mocksville, NC. I have only experienced their service department once which involved a technician trying to repair our TV antenna problem. He was unable to. The people were nice, though. I do plan on bringing my trailer back for brake work under warranty. Hopefully, they'll do good job.
2013 Palomino Columbus 320RS
2007 Dodge RAM 2500 6.7 Cummins
Reese 15K manual slider
M.I.L. in Florida for good!!