Christopher Columbus was an account created to monitor threads regarding Columbus model line of RVs. Jack Landers would log in from time to time and comment here and there. Jack's family situation changed at home so he moved on. New guy contact info is...............
FR (Columbus) Warranty Contact
Celestino 'Cel' Lopez
You will be taken care of but it often times takes weeks or even months to get resolved. Lots of major go back to factory repairs happen during off season/winter so many have suggested enjoy your summer and do repairs later.