We own a Columbus 320rs. My question is can a consumer purchase items direct from the factory? If so who do we contact?
There are a couple of items that I would like to obtain one is being provided on the new Columbus being manufactured that was not available when we ordered ours.
ES,
Where are you mounting the handrail? I was told by Columbus that the factory installed handrails are mounted on a support panel installed inside the wall during construction. There is no safe way to just screw the handrail to our existing wall. I also got a handrail and I think I'll be installing it next to the coat closet on the solid wood. I just need something to help make the stairs a little easier and safer to use.
Linear Mode
