Originally Posted by hbro77
We are looking at trading our 2011 Keystone Avalanche 320RK for the new 2013 Columbus F320RS....as in a couple weeks....any advice? Am I making the right decision? #concerned
I don't think you can make a better decision in my opinion. We've had the 320RS since the first week of March and we've had it out 41 nights so far and put over 3,000 miles on it (most of that right here in North Texas).
We've had it in the shop twice during that time...once we dropped it off and didn't pick it up until the following weekend simply because of convenience sake, but it was ready in 3 or 4 days. This time we were having some minor tweaks, adjustments, squeaks, etc. taken care of - and the most serious thing...a backflow valve on the black tank flush was installed backwards not allowing water into the blackwater tank when we tried to flush it.
HOWEVER - this turned out to be a great deal, because while they had the shower assembly loose to replace that valve...they also made our shower head much more secure by putting a plank of wood behind and anchoring the shower head to the wood behind the shower wall.
The second time they replaced the notoriously faulty Dometic (not a Forest River issue) bedroom air conditioner and they told us to "go shopping and come back in an hour or so". When we got back in 1 hour and 15 minutes, it was finished.
Some people haven't been as fortunate as we have - but many others have. One thing I have noticed - it appears Forest River has been extremely responsive to doing the warranty repairs.
Just simply for peace of mind...I'd recommend you go ahead and buy the $150 second year warranty that is available.
Bottom line - you're going to love it, and hopefully all us "earlybirds" helped identify the bugs and they've got all that ironed out.