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Old 11-10-2015, 12:17 PM   #1
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Columbus support

Still working through my sat cable issues on the 320.
I thought I'd give a big props to columbus and Melanie Newcomb from columbus warranty, she emailed me today out of the blue to see how I was getting along and if I needed anymore assistance.
she'd put me in touch with the correct person should I need anything.
She also wanted me to follow up with her on my findings.

GREAT CUSTOMER SERVICE!
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Old 11-10-2015, 08:35 PM   #2
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Sorry dude, still keeping my Sabre. But feel free to keep trying to convince us to upgrade. The old rig lasted you four years and I can go at least that long.
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Old 11-10-2015, 09:02 PM   #3
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What is the issue?
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Old 11-10-2015, 09:08 PM   #4
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I can only get a SD signal thru the sat coax running through the camper but not an HD signal.

If i Hook sat cable directly to receiver from tailgater then I get an HD signal.

I get a good SD signal in living room tv but a very poor SD signal in the bedroom.
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Old 11-13-2015, 11:38 PM   #5
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Did you figure out where they reversed the cable connections yet?
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Old 11-13-2015, 11:43 PM   #6
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Not yet.
Looking into it sunday.
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Old 11-16-2015, 11:03 AM   #7
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TURBS

Please keep us posted on the outcome of this. I too have a 2016 Columbus 320RS with similar issues. Reception from tailgater is great but only in livingroom. I cannot get any reception (except mounted antenna - air) in the bedroom. We would love to receive the same reception in both areas.

Robert
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Old 11-18-2015, 05:05 PM   #8
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Possibility

I haven't actually used my portable dish yet, so I don't know if this will be helpful, but thought I'd pass it on...

Someone (I think on this forum) told me that to get good satellite reception in the bedroom or in the basement TV connection you need to run a cable from the satellite connection to the "aux" jack and then to your TV.

As I said, I haven't actually tried this yet but figured I'd pass it along in case it was helpful.
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Old 11-18-2015, 05:08 PM   #9
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Jumper coax from ota antenna "sat" plate in living room to the other satellite coax plate puts a signal to bedroom.
Do the same jumper in the bedroom to get signal in basement
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Old 11-18-2015, 08:25 PM   #10
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Attached is what the factory sent me- I would have never guess it was wited this way...
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