Originally Posted by joelek
That countertop is not going via UPS. Too big! It has to ship via freight trailer method. Or inside an RV already going to the dealer which yup saves shipping costs. Either way, The parts are getting there via rolling tires and a trailer.
I understand the issue with shipping the countertop, and FR has been very helpful by expediting the manufacturing of it and getting it to us...
With that said, I don't see any reason that the cracked slide out parts couldn't have been shipped via UPS so the dealer could get working on that. Not only does the gear rack have to be replaced, but then the dealer has to have somebody come in and re-adjust the slides afterwards since both right and left slides are hitting the Beau flooring. It all takes time...