Columbus WaterPur FR1/ KW1 Popped off
We have a new Columbus 320RS with the WaterPur filter system. The housing is model FR1 and the filter is model KW1. I attached the housing about two weeks ago and have been using it without a problem until today. I turned on the kitchen faucet, hear a popping noise outside, and then observed that the filter housing had popped off from its attachment. Fortunately, the drain plug to the service compartment was out and the water was running harmlessly to the ground.
I called Columbus service and they were very nice and said they would ship another complete unit to a nearby dealer within 48 hours. Not good, since we are traveling and need to be in the RV...can't use it without water.
I then tried to retighten the filter housing with the filter tool and turned it past the point of initial resistance and it than seemed to slip into place. Voila, turned the water back on and now have no leak.
I also called WaterPur and talked to a tech. He said they have no manual or instructions for their units....too much to expect in the RV world I suppose. But he did say that you have to be sure to turn the filter housing a full 180 degrees after it makes contact with the housing adapter and make sure it is tight.
Just wanted to give everyone a heads up, that although the filter house may be on an not leaking (mine didn't for two weeks), it has to be turned a full 180 degrees and be locked tight or it may come undone if the water pressure strong.