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Old 09-05-2013, 05:26 PM   #11
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Also you can contact Christopher Columbus on this forum and ask questions s he is one of the management people at Columbus!!!
Been there Done that. I talked to Cel And Gary Grigsby and am STILL waiting just to hear IF they will extend the second year warranty (past the 10 days) to me as they have others. Sent check, sent e-mails w/ vin #s, made calls etc.....
I'm scheduled to go in for service on Oct. 7th. Hope my dealer does better. I sent him pics of problem areas and he said he was going to order as many parts as possible ahead of time. I'll let you know how I make out w/ dealer.
Paul
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Old 09-05-2013, 08:57 PM   #12
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Been there Done that. I talked to Cel And Gary Grigsby and am STILL waiting just to hear IF they will extend the second year warranty (past the 10 days) to me as they have others. Sent check, sent e-mails w/ vin #s, made calls etc.....
I'm scheduled to go in for service on Oct. 7th. Hope my dealer does better. I sent him pics of problem areas and he said he was going to order as many parts as possible ahead of time. I'll let you know how I make out w/ dealer.
Paul
That second year warranty is from forest river, not Columbus!!! Contact forest river, or just fill out the form and write Columbus in and enclose a check for 150.00. they will either cash it or return it!!
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Old 09-06-2013, 05:21 AM   #13
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[QUOTE=SYE;460011]That second year warranty is from forest river, not Columbus!!! Contact forest river, or just fill out the form and write Columbus in and enclose a check for 150.00. they will either cash it or return it!![/QUOT

I understand that. Columbus is a Forrest River product. I DID send the form and a check. How long do figure is a reasonable amount of time to say yes or no to what seems to be a common request.

Paul
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Old 09-06-2013, 10:37 AM   #14
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[QUOTE=Paul M;460132]
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Originally Posted by SYE View Post
That second year warranty is from forest river, not Columbus!!! Contact forest river, or just fill out the form and write Columbus in and enclose a check for 150.00. they will either cash it or return it!![/QUOT

I understand that. Columbus is a Forrest River product. I DID send the form and a check. How long do figure is a reasonable amount of time to say yes or no to what seems to be a common request.

Paul
I sent mine in on 6/1/13 and it was signed by FR on 6/27/13 and the envelope it was sent back in was postmarked 7/11/13. About 7 weeks.
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Old 09-06-2013, 01:00 PM   #15
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[QUOTE=ret2006;460218]
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I sent mine in on 6/1/13 and it was signed by FR on 6/27/13 and the envelope it was sent back in was postmarked 7/11/13. About 7 weeks.
That might explain it. Mine was sent on 08/21/13 and I just received a call today (09/06/13) Now waiting on decision. ret2006. Was yours within the 10 days or later ?
Paul
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Old 09-06-2013, 02:01 PM   #16
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[QUOTE=Paul M;460285]
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That might explain it. Mine was sent on 08/21/13 and I just received a call today (09/06/13) Now waiting on decision. ret2006. Was yours within the 10 days or later ?
Paul
I sent my second year warranty form in two days after I purchased the rig.
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Old 09-08-2013, 09:37 AM   #17
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Sorry to hear of all your issues but, Our 320rs has been by far, the most trouble free RV the wife and I have ever owned and this is RV # 6! Sounds like your dealer is giving you the short end of the stick because with my other Forest River RV,s, they have always been there to make good any issues that we have ever had on any of our previous TT,s. Just a suggestion but, maybe you should contact the above listed people from FR and try and deal with them direct to get your RV repaired properly. Best of luck!
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