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Old 10-14-2013, 01:50 PM   #1
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Forest River Optional 24 Month Warranty

We are hoping to solicit information on the Forest River optional 12-24 month warranty. We have purchased this extra coverage in the past, but fortunately never had the need to use it.
Has anyone out there purchased the coverage and actually tried to use it? If so, does Forest River stand behind the warranty or simply refer you to the individual manufacturer of the component that is in question? Is it a Forest River warranty representative or the subdivision, I.E., Palomino, Flagstaff, etc.?
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Old 10-14-2013, 02:54 PM   #2
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it's not a 24 month optional warranty. and you can only purchase it one time for that RV.
all FR products come with a 1 year factory warranty. what's optional is an additional 2nd year factory warranty. this is for all original FR towable brands.
it's not available for the later brands that were acquired. Shasta, Coachmen, Prime Time and Dynamax.

i used my 2nd year warranty quite a bit. definitely saved me a lot of money, way more than the $100 it cost at that time. probably over 40x what the warranty cost.
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Old 10-14-2013, 03:30 PM   #3
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The warranty is available on acquired subsidiaries; I have it on my Columbus and have the same offer on my new Dynamax. The purchase of the additional 12 months of coverage must be completed within 10 days of purchase and is now $250.
More than likely, a lot has changed since your purchase in 2007.
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Old 10-14-2013, 04:09 PM   #4
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It's still not available on PrimeTime (except for Sanibel where 2 years is the standard warranty).
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Old 10-14-2013, 04:31 PM   #5
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I am not into my second year FR warranty yet.

However, here's a universal comment... both my first year and my second year FR warranties are more useful/valuable if I have a good FR dealer (who will do my warranty work).

Some of my components/appliances have more than one year manufacturer warranty. So far, I have used my first year FR warranty for only two minor items, one involved the level bubble on my Hangzhou Henghong Machinery Co. electric tongue jack, the other on my Winegard antenna crank, components used by FR. Both were handled promptly by Ben, my dealer warranty representative.

I anticipate the same FR dealer warranty service in my second year as the first.

Perhaps some one else will comment on a major second year FR warranty experience.
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Old 10-14-2013, 05:01 PM   #6
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Quote:
Originally Posted by lgray View Post
bikedan
The warranty is available on acquired subsidiaries; I have it on my Columbus and have the same offer on my new Dynamax. The purchase of the additional 12 months of coverage must be completed within 10 days of purchase and is now $250.
More than likely, a lot has changed since your purchase in 2007.
Columbus is a Palomino product, which offered a 2 year warranty before FR acquired them from Vanguard Industries.
i'm assuming Dynamax probably was the same case, that they offered a 2 year warranty before FR acquired them.
the other companies only offered a 1 year warranty when FR acquired them.
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Old 10-15-2013, 12:46 PM   #7
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Second year warranty is solely based on each manufacturers discretion.
If they don't offer a second year warranty its only because they don't want to offer it , not becuase they were bought out or acquired by fr.


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Old 10-15-2013, 01:35 PM   #8
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OK, I get the fact that it is up to the individual subsidiary. The real question is what have been the experiences by the Forum members in actually getting repairs done in the second year?
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Old 10-15-2013, 02:08 PM   #9
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like i had said, i had more warranty issues dealt with, during the second year, than in the first year.
and they were more expensive fixes and were things that didn't have their own separate warranties, like the oven, a/c or WH.
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Old 10-15-2013, 03:24 PM   #10
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How do you purchase the second year warranty? At the dealership, or does Forest River send out a mailer?
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