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Old 01-17-2018, 10:02 AM   #1
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Great Help From Parts Dept.

t want to give a thanks to one of your employees . Brian Hayward
Palomino RV - Div 400. He went above and beyond to help me. I had a question on a part for my new trailer and not only did he find the match he sent it too me free of charge. It just makes feel that you company stands behind your work and makes. Thanks again.
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Old 01-19-2018, 08:13 PM   #2
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Good to hear. Hope I have the same experience if I ever need parts.
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Old 01-19-2018, 08:39 PM   #3
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Thanks for the allocades, but do you realize we are not Forest River, we are just customers like you? We just enjoy getting together here and sharing info. The forum has no ties to the Forest River company.

I'm sure Forest River would appreciate if you dropped them a line with your kind words.
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Old 01-19-2018, 09:30 PM   #4
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Yep,
Forest River Forums is NOT a part of FR Inc, nor does it have any affiliation with them.
I don't believe Brian is a member so doubt he'll ever see your thank you.
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Old 01-19-2018, 10:01 PM   #5
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Welcome to the Forum but it does not belong to Forest River as was said for the most part we are customers like you. You need to pass your thanks on to Forest River as it will probably not get there from this forum.........


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Old 01-19-2018, 11:20 PM   #6
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Am confused because when i bought my Trailer the said sign up here for owners plus the bottom of the FROG home page says this "© 2018 FORESTRIVERINC.COM, a Division of FOREST RIVER, INC." so this makes me believe its owned by Forest river. Right? And it links too there main page.
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Old 01-19-2018, 11:31 PM   #7
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Quote:
Originally Posted by rlhul699 View Post
t want to give a thanks to one of your employees . Brian Hayward
Palomino RV - Div 400. He went above and beyond to help me. I had a question on a part for my new trailer and not only did he find the match he sent it too me free of charge. It just makes feel that you company stands behind your work and makes. Thanks again.
Thats awesome! Thanks for posting up!
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Old 01-19-2018, 11:36 PM   #8
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Quote:
Originally Posted by rlhul699 View Post
Am confused because when i bought my Trailer the said sign up here for owners plus the bottom of the FROG home page says this "© 2018 FORESTRIVERINC.COM, a Division of FOREST RIVER, INC." so this makes me believe its owned by Forest river. Right? And it links too there main page.
FROG is a customer-oriented part, supported by FR Inc. but has no association with this Forum.
They help with the organizing of rallies and events for owners of FR products.

This Forum is a separate entity made up of FR owners.
We do have a handful of FR employees who join to help owners of the FR division that they represent.
But they do this on their own, not because FR Inc requires them to.
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Old 01-20-2018, 05:00 AM   #9
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Scroll down the Disclaimer at the bottom of the page: ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.
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Old 01-20-2018, 06:10 AM   #10
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Don't let these disclaimers run you off. We are glad to hear of your good experience and just wanted to let you know that FR may not see your note here.
We hope you will stick around and join our discussions.
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