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Old 11-14-2011, 09:20 AM   #11
Join Date: Nov 2011
Location: Alberta, Canada
Posts: 39
Had 2011 RETS since August 2011, Man we love this thing!

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Old 11-27-2011, 10:06 PM   #12
Join Date: Aug 2011
Location: Lufkin, Texas
Posts: 45
28RETS Owners

We purchased our Sabre 28RETS in Nov. 2009 and have had a few problems. So far we have logged over 20,000 miles on the RV, that included a trip from Texas to Marathon on the Keys in Florida, then we headed north to Prince Edward Island and Halifax, Nova Scotia Can. In all we covered a little more than 10,000 miles traveling over some ruff roads, and our Sabre didn't didn't suffer and structural problems or breakdowns. It took us over 3 months to complete this adventure and it was great. We are quite happy with the way the Sabre handled the road abuse, but it did suffer water penetration to the flooring under the slides from all the rain we experienced on the trip. Seems the factory didn't seal the exposed portion of the flooring adequately, allowing the plywood glue to dissolve and let mold grow in the water soaked openings rubbing off on the carpet inside when closing slides. I've also had to replace all of the plastic entry door and cargo door retainers, vent covers on the roof, now the stove vent, and now needs the outside shower enclosure replaced. The sun has caused the plastic to deteriorate fast and warp. We've also had problems with the Dometic frig not cooling right away when switching to elect from gas.

However, we are happy to report, Palomino will reimburse us the cost to patch the damage to the flooring caused by the water penetration. They didn't agree to replace the flooring, and I didn't want them removing the slides anyway, but they did agree to patch whats there, just hope it holds. Also Palomino has been good about mailing me new plastic parts that have broken. Some replacements I've had to do on the road with parts bought along the way.

We probably won't keep the Sabre much longer, the flooring problem worries me.

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Old 11-27-2011, 10:56 PM   #13
Senior Member
Join Date: Feb 2011
Location: Regina, Sask.
Posts: 123
We've had our 5er for 2 years now. A few minor problems like around 2 windows, the caulking didn't seal to the wall. I could've taken it in for warranty but I fixed myself and saved travelling one hour to dealership to drop off, then back home and another two hours there and back to get it plus the time at the dealership without being able to use it. Also one wall switch in bathroom didn't work. The light worked from the other switch and the fan worked from the speed switch. Finally got idea to pull wallplate off switches and found some extra strands of wire from the crimp connector touching the other switch. Cut the extra strands off and now both switches work as they should. Also the skirting on the couch/table slide wasn't attached properly and the bottom part was flapping in the wind while travelling. I made some brackets that attach to the underside of the slide and now hold the skirting from moving while travelling.
Ken & Janet
'07.5 GMC 2500 D/A CC/SB
'09 SABRE 31RETS-6
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Old 11-28-2011, 10:40 AM   #14
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Join Date: Nov 2011
Posts: 29
Angry Sabre 31reds, poor customer support.

I am now regretting my Sabre 2009 31REDS purchase. I bought it new. The sides are delaminating due to a manufacture mistake. They didnít remove the paper off the sealant tape for the gutters, which allows water to get into the walls.
In early September, we made arrangements to drop it off at the dealer after our Harvestfest camping weekend (first weekend in Oct). I was told it would take 3-4 weeks, we had to remove everything and winterize the unit. Well, I pulled everything out of it (taking up most of my family room), winterized it and dropped it off Tuesday (Oct 4th) after the camping weekend.
Four weeks later, I called the dealer to see where my 5th wheel was. Well it was still sitting at the dealer. I stopped by and the dealer showed me an e-mail sent from Gary (from the manufacture) that they would pick the unit up Oct 28th. That date had already past. The dealer gave me Garyís phone number. I called Gary.
Week 8 of my 3-4 week wait; after a few phone calls and an ever changing story from Gary, my 5th wheel STILL sits at the dealer (28th of Nov and a month after he said they would pick it up). The last four messages left on Garyís voice mail have not returned. My family room is still full of stuff from my 5th wheel and unusable with the holiday season upon us.
This is on top of, cabinet doors falling apart, sealants and caulking I redid, yellowing and brittle plastice vent and speaker covers........
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Old 11-28-2011, 11:10 AM   #15
Senior Member
Join Date: Mar 2011
Location: Pearl River, La.
Posts: 121
All of these bad reports are making me rethink this brand for a future purchase.
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Old 11-28-2011, 12:23 PM   #16
Junior Member
Join Date: Nov 2011
Posts: 29
Originally Posted by reubenray View Post
All of these bad reports are making me rethink this brand for a future purchase.
My parents were looking at purchasing one in the spring. After what I went through and a camping friend (Kevin), Iím telling them not to buy one.
Kevin's unit has been back to the factory three times I think. Once like mine and once for raw sewage leaking due to pumping not correctly connected by the factory.
They are beautiful units, but support is the worst, construction is ify.
Iím wondering why Gary wonít return my phone calls. Iíve been nice, but pointed out where his story has changed a few times. (IE caught him lying)
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Old 11-28-2011, 04:11 PM   #17
Senior Member
Join Date: Sep 2011
Posts: 108
Don't let some of these posts scare you off from ANY brand. Resign yourself that there will always be some kind of issue, no matter the brand. It's unfortunate that some of the owners get more than their share of the problems. Keystone products aren't any better or worse than Forest River. Go to any of the forums and you will find those who sing the praises of their brand, and the next post is like that above. It's the nature of the industry and it's unfortunate.
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Old 11-28-2011, 05:38 PM   #18
Join Date: Dec 2008
Location: Hartford, AL
Posts: 637
Well Turbo it looks like the intention of your post was taken the wrong way and has been hijacked, DEL I'm sorry for all your problems with your Sabre and hope you get them all solved to your satisfaction. I was wondering why you didn't create your own post? Just thinking! Still happy with ours even though we have had a couple of minor problems that were solved quickly. That's my experiance. Good Luck.
2007 Chevy 2500 HD 6.6
2012 Sabre 31RETS
(LA) Lower Alabama
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Old 11-28-2011, 09:11 PM   #19
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Join Date: Jul 2009
Location: Ontario
Posts: 14
I've got a 2010 32BHDS and it's an awesome unit! Despite the few negative comments above, the Sabre is a great quality RV, with workmanship far better than most in the same class. My few issues were quickly resolved by my dealer and his contact at the Sabre factory. I would highly recommend the Sabre!
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Old 11-28-2011, 10:24 PM   #20
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Join Date: Aug 2011
Location: Iowa
Posts: 34,205
yeah well for every 5 bad experiences theres likely 50 good .
nothing in this world is perfect !

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