I had the Strongarms installed by the factory on my 32RS which I picked up last week. We have been camping this week and everything has been great. The only issue is the Strongarms were not installed correctly according to "The Mobile Outfitters" a division of Lippert responsible for the Strongarms. The brass colored flanged bushings are suppose to slide inside of the front legs and well as the rear legs on the 6 way leveling system. The rear were installed correctly although the needed tightening. The bushing however will not fit in the holes in the front legs unless they are drilled out to 1/2 inches which the factory did not do. The Mobile Outfitters sent me the installation instructions explaining the need for drilling the holes in the front legs. I would suggest anyone with this configuration check the correct installation (six way leveling and JT Strongarms factory installation). I can forward the installation instructions if any one needs it. Christopher Columbus knows about my issue but I am not sure if there is a fleet wide issue or an isolated case.
Are you saying that you were notified the stabilizers were incorrectly installed on your 320RS, or that you noticed this? A picture of the issue, and the install instructions would be helpful in understanding what is going on.
I just finished installing mine several weeks ago. You do have to drill out the bottom holes of each landing gear to accept the provided bushings. The metal in the legs is fairly soft and easy to drill.
The left one is a rear jack with the bushings in the holes correctly.
The second is a front jack with the bushings incorrectly installed. They bushings are 1/2 inch OD and the holes in the front jacks are too small.
They need to be drilled out.
The factory failed to install them correctly.
No! The small end of the bushings are supposed to be in the holes of the jack. The U bolt shaped bracket which you only see part of it is supposed to outside of the bushings They will not fit. If you reread the original post the maker of the Strongarms say they need to be drilled out for installation.