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Old 09-16-2014, 01:15 PM   #1
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OH NO!!!Broken Back Window

I have a 2012 Columbus 320, when I got to my Camper a few weeks ago found that one of the small panes in the back window (one that opens....) was shattered. I contacted the company that makes the Window,, owned by Lippert and was told that that window is Obsolete (Hmmm?)
I contacted the Dealer (RV Wholesaler) and was on hold etc. for a long time...going to get pictures and an email off to them.

Anyone have this experience? solved the issue?

I am thinking I can make a template, get a glass company to duplicate,,and urethane it back in place...(Easy for me to Say! :-)

Appreciate any help!!!
Thanks,
Dru
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Old 09-16-2014, 01:33 PM   #2
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I removed my entire window unit, and clamped plywood over the hole. Took the window to a glass company and picked it up repaired the next day. Used some new sealing tape when I reinstalled the window and it was good as new.
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Old 09-17-2014, 12:53 PM   #3
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Thanks schrederman,,,
May have to do just that!
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Old 09-17-2014, 01:29 PM   #4
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I believe most RV"s have glass that is tempered, you want to make sure your replacement is as well. House hold glass is not tempered! Your choice.
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Old 09-20-2014, 09:19 PM   #5
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was someone trying to break in? Sounds a little odd.
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Old 09-22-2014, 01:28 PM   #6
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How can the window be obsolete when the same window is being used today, on an assembly line at Columbus? I have a 2015- 320 "C" & it has the same window assembly.

Schrederman, We lived in Grapevine, Tx for 12 yrs. We still love the area.
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Old 09-23-2014, 08:06 AM   #7
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Lippert most likely doesn't want to deal with it
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Old 09-24-2014, 08:49 PM   #8
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OH NO!!!Broken Back Window

I had a break-in at my storage facility about a year ago during which one of my travel trailer windows was broken (intentionally). I called my insurance company, and window replacement was covered. The interesting part was that the insurance company subbed it out to an RV company who subbed it out to a vehicle window replacement company who subbed it out to a "Mom and Pop" operation that worked out of an old van with duct tape lettering on the side. They went to work on the replacement window; broke the piece of glass they brought with them, went to Lowe's and picked up another piece of glass, cut that to fit the window frame and installed it. All in all, it worked; just not what I expected when I paid my monthly insurance bill! To the point; have you considered filing an insurance claim? And letting the "pros" fix it?
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