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08-20-2013, 10:28 PM
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#1
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Missing Link
Join Date: Apr 2012
Location: Genesee, MI
Posts: 419
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Opinions needed. Thanks
We ordered a 2014 Puma 30-DBSS six weeks ago and it came in yesterday. Go today to check it out and it's the wrong interior fabric. Basically puma changed the fabrics mid 2014 with out telling dealers including those with special orders. First he showed me the cushion in his office and first thought was oh hell no. But in the trailer in person it looks good but at the same time it's different from anything I've seen before. The dealer is going to try and get samples of the new fabrics (3 total) and hope we like it better and make them exchange out of spite mainly.
The good thing is puma upgraded to a leather couch probably to keep people from complaining.
So long story short what are your thoughts? and heads up if you have a palomino product on order.
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2014 Puma 30-DBSS
2014 Ram 2500 Mega Cab 6.4L
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08-20-2013, 10:48 PM
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#2
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Moderator Emeritus
Join Date: Sep 2007
Location: Ontario, Canada
Posts: 4,327
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Sorry to hear that you're unhappy with some of the changes on the camper you ordered. Manufacturers make running changes all the time throughout the model year, some major, some minor. I understand that things like décor tend to happen around July...perhaps after their summer shutdowns I've heard about.
I think that you'll also find in your purchase agreement, some wording like 'the customer agrees to accept the final product regardless of minor modification by the manufacturer to layout, specs, colors or option types within reason while in production'.
It's not the answer you'll want to hear, but that's the way it is in the RV industry.
Dave
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Nights camped in 2013 - 55, 2014 - 105, 2015 - 63
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08-20-2013, 10:54 PM
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#3
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Missing Link
Join Date: Apr 2012
Location: Genesee, MI
Posts: 419
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Thanks and your probably right about the fine print. It's not that we hate it but might like another better. Just would of been nice to get a call saying that is discontinued and here are the new colors pick one.
__________________
2014 Puma 30-DBSS
2014 Ram 2500 Mega Cab 6.4L
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08-20-2013, 10:54 PM
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#4
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Senior Member
Join Date: Oct 2011
Location: Fort Worth
Posts: 664
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It's not what anyone but you think of the fabric. You are the owner and only your opinion counts. If you like the color fine, see if the dealer will "deal" somewhere else on options, otherwise your option is forcing them to replace the fabric to your liking.
Just my .02 cents
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08-20-2013, 10:56 PM
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#5
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Senior Member
Join Date: Mar 2012
Location: Minnesota
Posts: 454
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I agree with Dave. I know my purchase agreement last year had language in it that said the company reserved the right to change the interior. Mine also came different from what I ordered. In my case it was an acceptable change. I don't think there is much you can do about it. Sorry.
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2013 Rockwood Mini Lite 2109S
2006 Dodge Durango Hemi 5.7
Equal-i-zer WDH
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08-20-2013, 11:59 PM
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#6
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Member
Join Date: Feb 2013
Posts: 69
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Contemporary, modern, unique.... Looks good to me
Quote:
Originally Posted by cyclepuck
We ordered a 2014 Puma 30-DBSS six weeks ago and it came in yesterday. Go today to check it out and it's the wrong interior fabric. Basically puma changed the fabrics mid 2014 with out telling dealers including those with special orders. First he showed me the cushion in his office and first thought was oh hell no. But in the trailer in person it looks good but at the same time it's different from anything I've seen before. The dealer is going to try and get samples of the new fabrics (3 total) and hope we like it better and make them exchange out of spite mainly.
The good thing is puma upgraded to a leather couch probably to keep people from complaining.
So long story short what are your thoughts? and heads up if you have a palomino product on order.
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2013 Forest River Wildcat Maxx 26BHS
2011 Infinity QX56
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08-21-2013, 12:08 AM
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#7
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TeresaInCAL
Join Date: Aug 2012
Location: California foothills
Posts: 416
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While it wouldn't be my first choice, I don't think the pattern is all that bad. The base cushions are pretty neutral.
When we were shopping for our trailer, I kept thinking to myself "Are the designers color blind?" I've taken down most of the valances, changed out the master bedspread, and will be changing out the wallpaper border around the sink, maybe even put up a "tile" backsplash.
But ours was NOT custom...it soon will be. :0)
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Teresa
2013 f150 Ecoboost 4x4
2009 Gray Wolf, 22BH
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08-21-2013, 08:35 AM
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#8
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Senior Member
Join Date: Feb 2012
Location: Wisconsin
Posts: 13,734
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I like it, but then my opinion doesn't count as I'm not paying for or using the camper. Previous posters are correct in that manufacturer can make changes w/o notice. I guess it all depends on what the samples of the 3 new fabrics look like and if you like them better than what you have.
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08-21-2013, 08:48 AM
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#9
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Senior Member
Join Date: May 2013
Posts: 250
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Looks great, cause Grey is one of those colors that you can use ANY color as an accent....like throw pillows, small fleece blanket to cover up on a chilly night, throw rugs, etc. The Grey color might be a blessing in disguise!
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08-21-2013, 08:52 AM
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#10
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Missing Link
Join Date: Apr 2012
Location: Genesee, MI
Posts: 419
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Thanks for the replies. We went and looked again this morning and both agreed we liked it even better than what we ordered so we pick it up tomorrow. Main concern was the dw was happy because umm well we all know why and she is so done deal. Thanks again.
__________________
2014 Puma 30-DBSS
2014 Ram 2500 Mega Cab 6.4L
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08-21-2013, 09:05 AM
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#11
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Phat Phrog Stunt Team
Join Date: Dec 2011
Location: Burton, MI.
Posts: 4,522
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Quote:
Originally Posted by cyclepuck
Thanks for the replies. We went and looked again this morning and both agreed we liked it even better than what we ordered so we pick it up tomorrow. Main concern was the dw was happy because umm well we all know why and she is so done deal. Thanks again.
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There is a group of 4 of us going to Algonac State Park October 4th for the weekend, feel free to try that Puma out, so far we have sites 6,7,8,172
__________________
Scott & Vicki
2018 Silverado 3500HD Dually 6.6L Duramax/Allison
2018 Columbus 366RL 1492 Edition
Camped 2012 19, 2013 110, 2014 129, 2015 97
2016 93, 2017 79, 2018 84, 2019 59, 2020 0,
2021 4 reserved
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08-21-2013, 09:06 AM
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#12
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Phat Phrog Stunt Team
Join Date: Dec 2011
Location: Burton, MI.
Posts: 4,522
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BTW I think it looks great, the grey leather couch goes with the pattern.
__________________
Scott & Vicki
2018 Silverado 3500HD Dually 6.6L Duramax/Allison
2018 Columbus 366RL 1492 Edition
Camped 2012 19, 2013 110, 2014 129, 2015 97
2016 93, 2017 79, 2018 84, 2019 59, 2020 0,
2021 4 reserved
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08-21-2013, 09:38 AM
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#13
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Member
Join Date: Jun 2013
Posts: 98
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They did that with the Surveyors as well. My wife and I like darker colours. Our dealer didn't have the model we wanted at the moment but was trying to find one from another dealer for us. We told our dealer we could wait until next year and get a 2014 off the line in the new season. Then we got a call to come talk to her. She showed us pictures of the new lighter colour they were switching to inside the trailer. We hated it. Lucky for us, she found one for us with the dark colours so we got it now rather than next season
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