Reply
 
Thread Tools Display Modes
Old 02-07-2014, 06:46 PM   #1
Senior Member
 
Pirates55's Avatar
 
Join Date: Jan 2014
Location: China Grove, NC
Posts: 297
Pullrite Hitch Install

I installed my hitch today. After I had all the mounting hardware installed I pulled the hitch from the box to find this.
Click image for larger version

Name:	ImageUploadedByForest River Forums1391816714.017994.jpg
Views:	172
Size:	42.5 KB
ID:	45935
Click image for larger version

Name:	ImageUploadedByForest River Forums1391816727.472125.jpg
Views:	173
Size:	43.9 KB
ID:	45936
I've contacted pullrite and hoping they come through for me with a new hitch since this one was damaged at the warehouse or during shipping.
__________________

__________________
Pirates55 is offline   Reply With Quote
Old 02-07-2014, 06:50 PM   #2
Senior Member
 
Ford Idaho's Avatar
 
Join Date: Sep 2013
Location: Idaho
Posts: 9,840
Man did someone do real damage to that one.



I let the dealer install my 16K because of the holes needed for it.
__________________

__________________
2016 F350 6.7L LB CC Reese 28K 2014 Chaparral Lite 266sab
"Those who would give up essential Liberty, to purchase a little temporary Safety, deserve neither Liberty nor Safety." 2014 19 days camping 2015 17 days camping201620 days camping
Ford Idaho is offline   Reply With Quote
Old 02-07-2014, 09:08 PM   #3
Camper Less Camping
 
Cajun Po-Boy's Avatar
 
Join Date: Apr 2012
Location: NW
Posts: 3,642
Ouch...looks like someone dropped the box to make that dent!
__________________
2013 Sabre 32RCTS-6 (sold)
Family of 4 whose always on the GEAUX!
Cajun Po-Boy is offline   Reply With Quote
Old 02-07-2014, 09:20 PM   #4
Senior Member
 
Pirates55's Avatar
 
Join Date: Jan 2014
Location: China Grove, NC
Posts: 297
Pullrite Hitch Install

Sad part was the box wasn't messed up bad at all. I was shocked. Didn't see it until I was trying to figure out why it wouldn't sit down on the back rail
__________________
Pirates55 is offline   Reply With Quote
Old 02-10-2014, 10:27 AM   #5
Camper Less Camping
 
Cajun Po-Boy's Avatar
 
Join Date: Apr 2012
Location: NW
Posts: 3,642
Let us know the outcome with Pullrite...good or bad, many checking out the Forums look for this type of info in deciding what vendor to use for a product...Good Luck!
__________________
2013 Sabre 32RCTS-6 (sold)
Family of 4 whose always on the GEAUX!
Cajun Po-Boy is offline   Reply With Quote
Old 02-10-2014, 11:38 AM   #6
Senior Member
 
Todouble's Avatar
 
Join Date: Nov 2013
Posts: 849
Pullrite hitches and there customer service is top notch. They will help you any way they can. Although you may have to go thru whoever you purchased the actual hitch from. Good luck
__________________
Todouble is offline   Reply With Quote
Old 02-10-2014, 11:52 AM   #7
Site Team - Lou
 
Herk7769's Avatar
 
Join Date: Oct 2009
Location: South Eastern PA
Posts: 21,158
My experience with Pull-Rite has been FIRST RATE.

Their customer service department will make it right.
Mention you are a member here.

Contact:

Leslie Blanchard
Customer Service Representative
Pulliam Enterprises, Inc.
13790 E Jefferson Blvd
Mishawaka, IN 46545
1-800-443-2307 Ext. 104
LeslieB@pullrite.com
__________________

Lou and Laura with Bella - German Short Hair Pointer
2008 GMC Sierra 2500HD Crewcab SB Allison Duramax
2010 Flagstaff 8526RLWS - Superglide 3300
HAM CALLSIGN - KC3FFW
Herk7769 is offline   Reply With Quote
Old 02-10-2014, 12:47 PM   #8
Senior Member
 
jevanb's Avatar
 
Join Date: Dec 2012
Location: Michigan
Posts: 1,441
pullrite customer service is excellent, when I was repainting my superglide I needed new stickers, they sent them to me free of charge
__________________
2012 Wildcat 344QB

06 LBZ ,CC 4x
lots of mods
Superglide
jevanb is offline   Reply With Quote
Old 02-10-2014, 01:07 PM   #9
Senior Member
 
Pirates55's Avatar
 
Join Date: Jan 2014
Location: China Grove, NC
Posts: 297
I called Friday and spoke to Julius and he is suppose to be calling me back today. I'm still waiting for the call. I have my fingers crossed that they come through for me.
__________________
Pirates55 is offline   Reply With Quote
Old 02-10-2014, 01:13 PM   #10
Senior Member
 
Pirates55's Avatar
 
Join Date: Jan 2014
Location: China Grove, NC
Posts: 297
Thanks for the info. I called Leslie and left her a voice message. I also emailed her the pictures of the damage to the hitch.

Quote:
Originally Posted by herk7769 View Post
My experience with Pull-Rite has been FIRST RATE.

Their customer service department will make it right.
Mention you are a member here.

Contact:

Leslie Blanchard
Customer Service Representative
Pulliam Enterprises, Inc.
13790 E Jefferson Blvd
Mishawaka, IN 46545
1-800-443-2307 Ext. 104
LeslieB@pullrite.com
__________________

__________________
Pirates55 is offline   Reply With Quote
Reply

Tags
hitch, pullrite

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 10:25 AM.