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Old 07-24-2018, 08:32 PM   #1
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Soft floor

We have a 2015 320 rs Columbus fifth wheel. We noticed a spongy floor in the center of the camper. Talked to our dealer and was told to contact Forest River. That they would do a better job repairing. We contacted FR and was told to have our dealer contact them. Thought we could do it directly. Any recommendations. Would like to have it repaired before it gets worse. Our dealer told us that the 2015 models had this problem because they used a thinner wood to save on weight. Really didn’t want to do the job.
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Old 07-24-2018, 08:44 PM   #2
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find a repair only RV service center... not a dealer...
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Old 08-06-2018, 09:23 PM   #3
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Stay on the dealer to contact the factory. They are familiar with soft floors and know how to properly repair them.
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Old 08-08-2018, 02:18 PM   #4
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My 2014 has soft floors. I am good with home construction, so I am going to apply some good fixes that will not damage the interior of the coach. I don't need to be replacing floor coverings at this time. Disappointing they used such poor quality materials on such a critical part of the unit...the floor.
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Old 09-02-2018, 08:09 AM   #5
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375RL soft floor

I have a 2015 375RL with a soft floor. Went to Middlebury Indiana to the factory to see if my floor could be fixed. Talked to a manager and since I am the second owner no luck, I need to repair with a third party and pay for the repair on my own. There was over ten trailers waiting to be fixed. Talked to a line worker and he said the floor is a Styrofoam wafer and all the trailers will have a soft floor with wear. So if you are the original owner book your repair. I found some x Columbus workers in Shipshewana that fix the floor and they can do it in one day, will keep you posted. I asked the manager if this is a design problem he said no. the engineers approved it. He also said it is a random issue he said two friends bought two trailers only one has the soft floor, the trailer that was used more often.
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Old 09-06-2018, 07:37 AM   #6
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375RL soft floor

Fixed my floor 375RL. Work was done by Shawn Severe in Shipshewana his phone number is 260 316 7688. They removed the belly pan from the trailer. Glued and screwed half inch plywood to the floor from the bottom. Installed 18 angle iron braces under the floor. The braces are actually supports for water tanks. Three guys did it in 6 hrs not three-five days that the factory wants. The three guys are actually x Columbus workers. No need to remove the floor from the inside and the floor now feels great. Sad they did not do this when they made the trailer. Shawn said they do all repairs to trailers, change roofs, and even change side walls if required. His team was great to deal with. So if you are the original owner call Columbus and get in line, if you are a second owner call Shawn. By the way if you floor is soft in will only get worse.
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