Reply
 
Thread Tools Display Modes
Old 03-02-2012, 10:33 PM   #1
Junior Member
 
Transporter's Avatar
 
Join Date: Feb 2012
Location: Missouri
Posts: 14
Send a message via Skype™ to Transporter
Angry Was preparing for new arrival of our Columbus 320RS

Just a little note for all to read about our New 2012 Columbus 320RS

My wife and I were patently waiting for our new 320RS Columbus 2012 that we ordered in January. While it was en-route from the Manufacture, the driver drove through a Hail storm which cause major damage to the unit we were waiting on. We were to pick our new unit up on 8 March. Once it arrived at the Dealer, they saw the damage and called my wife and informed her that the unit was there and was damaged in a hail storm. They told her they could fix it and at the same time they would give us a major major discount. She in-fanatically refused to pay the amount of money for a damaged unit and we haven't even used it.. We ordered a unit from the factory and expected to have a brand new unused and undamaged unit. With that said, the dealer called the factory and put in a new ordered for what we wanted and now again we have to wait another 4 to 5 more weeks for our unit.. We are extremely upset with this situation and with the Driver who drove this unit through a Hail storm.. Just does not make any sense. They should have seen the weather prior to leaving the factory and waited one more day to deliver our unit. So, the wait begins again and we will be very very impatiently waiting again.
New arrival date is somewhere around the 31st of March. WE ARE NOT HAPPY with this...

Jeff and Felicia
"HIGGINS EARTH STATION"
__________________

__________________
Transporter is offline   Reply With Quote
Old 03-02-2012, 10:44 PM   #2
Member
 
Join Date: Jan 2012
Posts: 90
Riding motorcycles for 20 plus years let me tell you that hail storms can pop up unexpectdedly. Just sayin.......
__________________

__________________
imabmwnut is offline   Reply With Quote
Old 03-02-2012, 10:53 PM   #3
Senior Member
 
TTNewbees's Avatar
 
Join Date: Sep 2011
Posts: 440
I am sorry to hear that but nobody can predict a hail storm. They are no different than any other mfg, when a product is complete you ship it and invoice it. Manufacturers don't like to leave cash sitting on the lot and are not planning natural disasters. Big storms and tornadoes also went thru Indiana, so no guarantee it wouldn't have been damaged sitting on the lot. That said, I would have been disappointed as well, waiting patiently like a kid on Xmas and nothing delivered!
__________________
Mike
2012 Lacrosse 303RK
2012 F250 6.7 diesel
TTNewbees is offline   Reply With Quote
Old 03-02-2012, 10:59 PM   #4
Junior Member
 
Transporter's Avatar
 
Join Date: Feb 2012
Location: Missouri
Posts: 14
Send a message via Skype™ to Transporter
I understand that. I was a rider as well. But, you knew what there weather was going to be. Further, The storm was on the News and it was coming right at them. I do understand.
__________________
Transporter is offline   Reply With Quote
Old 03-03-2012, 08:12 AM   #5
Senior Member
 
Join Date: Feb 2012
Location: Wisconsin
Posts: 9,512
Sorry to hear about the hail damage to your 'new' Columbus. Hopefully the factory can put you on some sort of priority list and get another unit built for you ASAP. Just a thought, I'd get the vin # from the damaged unit so you can compare it to the new unit. That way you can make sure they just didn't repair the damaged one.
__________________
Wiscampsin is offline   Reply With Quote
Old 03-03-2012, 08:39 AM   #6
Junior Member
 
Transporter's Avatar
 
Join Date: Feb 2012
Location: Missouri
Posts: 14
Send a message via Skype™ to Transporter
They are going to put our unit on as soon as possible. They said it would be the first Columbus on the line. I do have the VIN number already because I was going to get my insurance set up on the day before we picked it up. I just hope it goes quicker this time. Not sure though.. Just back to waiting for our new unit again.. We do have reservations for the first weekend in April.. So, I hope it is here before then.. I would hate to cancel our weekend..
__________________
Transporter is offline   Reply With Quote
Old 03-03-2012, 10:41 AM   #7
Senior Member
 
Join Date: Aug 2010
Location: Manitoba
Posts: 1,283
The custom haulers don't make any money sitting idle waiting for what "might" happen.
__________________
crocus is offline   Reply With Quote
Old 03-03-2012, 10:59 AM   #8
Senior Member
 
Crusader's Avatar
 
Join Date: Dec 2011
Location: Michigan
Posts: 515
Quote:
Originally Posted by crocus View Post
The custom haulers don't make any money sitting idle waiting for what "might" happen.
"If their not turning, your not earning"
__________________
Crusader is offline   Reply With Quote
Old 03-03-2012, 11:42 AM   #9
Senior Member
 
Join Date: Feb 2012
Location: Midland, MI
Posts: 626
I'm currious how the RV transport biz works. I'm imagining something like the cabs lining up at airports or big hotels waiting their turn for the next "fare". Or is it more organized tan that??
__________________
Cathy & Jeff
Midland, Michigan
2013 Sabre 32RCTS / 2012 Ram2500 Hemi
SimchaSabre is offline   Reply With Quote
Old 03-03-2012, 12:00 PM   #10
Senior Member
 
Join Date: Feb 2010
Location: North Central Kansas
Posts: 543
I am thinking of all of those years driving in the rain & then all of a sudden it would be hailing - Transporter I must ask if the driver was in route what could he have done. Yes, you have reason to be disappointed that damage was done but be thankful the dealer & FR are working with you to get what you ordered. As you said they offered to repair it & give you a good discount - that wasn't what you wanted but somebody is going to get a good deal!
__________________

__________________
Everett & Joan after 60 years together. 2004 1/2 ton Chevy & 2011 Rockwood 1809S

Number of nights camped in 2012 65
Number of nights camped in 2013 82
Number of nights camped in 2014 105!
Number of nights camped in 2015 81
Emptypockets is offline   Reply With Quote
Reply

Tags
320rs

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 11:05 PM.